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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,640 Reviews

1,640 Reviews of Herb Chambers Honda of Burlington - Service Center

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January 03, 2022

Service Person name: Chris Today I came for Service he take Care My Car Well. I am very Happy with my Service Today…. Thank you Vijey (VJ). More

by Ponnudurai Vijey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the kind review, Vijey! It means a lot to hear that you're happy with the service provided by Chris & the team and we hope to see you again next time here at Herb Chambers Honda of Burlington!

Jan 05, 2022 -

Ponnudurai Vijey responded

Today is Wednesday (01/04/22). My Name is Ponnudurai Vijey Person Name Chris in the Service Dept. at Burlington Honda Dealer. He Take Car Very Well. I am Very Pleased with his Service.

January 01, 2022

Chris was friendly, helpful, and efficient. My car is now over ten years old and I’ve had it regularly serviced here - always has been a good experience. More

by jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for trusting Chris & the Herb Chambers Honda of Burlington team with your vehicle's service needs, Jim! It's truly our privilege to serve you and we look forward to seeing you at your next visit!

December 31, 2021

The service is fantastic always accommodating and the service advisors are so pleasant and helpful. From the moment walking in to purchase my vehicle with sales and Finance and Service my experience has More

by BLDeacetis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Sochat
Jan 03, 2022 -

Herb Chambers Honda of Burlington responded

We're happy to hear we've been able to make your service experience so enjoyable! Thank you for rating Herb Chambers Honda of Burlington five stars! We'll see you at your next appointment!

December 31, 2021

Jeff let me feel like I was and am in great hands. They were also on top of the recall that was in effect. Thank You Honda Burlington and Jeff. More

by anolasco24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey
Jan 04, 2022 -

Herb Chambers Honda of Burlington responded

It was our pleasure to serve you! Thanks for trusting Jeff & the Herb Chambers Honda of Burlington with your business. We hope to see you again next time!

December 30, 2021

Thanks for Jeffery went above and beyond on my case. My pilot had issue with the transmission. He is able to work with warranty company and get my issue cover. Easy drop off and pick up from my e More

by Kalvin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery
Jan 03, 2022 -

Herb Chambers Honda of Burlington responded

We're so glad we could make the process easier for you, Kalvin! We hope to see you and your Pilot again next time! Thank you!

December 27, 2021

Service was done as requested and in a timely manner. I would like to be able to schedule my visits though. More

by Jim Baxter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Herb Chambers Honda of Burlington responded

Jim, we are so proud to hear that our team at Herb Chambers Honda of Burlington can do such a great job for you!

December 17, 2021

Everyone are very friendly and helpful service was really fast and fair price considering how expensive is everything now thanks More

by marcosrodriguez01887
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica and 2 girls over the register counter
Dec 20, 2021 -

Herb Chambers Honda of Burlington responded

We're grateful to you for this great review, Marcos! Thank you for letting us know we've made your experience worthy of a five-star rating! - Herb Chambers Honda of Burlington

December 16, 2021

Car leasing experience was good. Fast and efficient. Service for oil change was extremely slow. Would not go back for an oil change if I hadn’t already paid for future oil changes. More

by Cloudbug2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall anyone and none look familiar
Dec 20, 2021 -

Herb Chambers Honda of Burlington responded

I'd like to thank you for taking the time to give us this feedback. At this time we have staggered staffing hours, as well as longer than usual waiting times due to less staff. We apologize for any inconvenience this may have caused. If there is anything I can do for you please do not hesitate to let me know, and please reach out at your earliest convenience. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

December 16, 2021

They do a thorough job of maintenance and are polite and friendly to customers. Great service More

by marilyn331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Johnson
Dec 17, 2021 -

Herb Chambers Honda of Burlington responded

We're so happy our service team gave you five-star care! Thank you for coming to Herb Chambers Honda of Burlington!

December 15, 2021

Great experience! Professional/ friendly! Jessica is a great asset to Herb chambers! Car was ready right on time More

by Nicholas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Dec 16, 2021 -

Herb Chambers Honda of Burlington responded

We're glad Jessica was so helpful to you, Nicholas! Thank you for coming to Herb Chambers Honda of Burlington!

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