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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,619 Reviews

1,619 Reviews of Herb Chambers Honda of Burlington - Service Center

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October 25, 2024

Chris in service was fantastic to deal with during my visit. Recommend him for recognition! More

by Singaporeskygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Herb Chambers Honda of Burlington responded

We're happy to hear you enjoyed working with Chris during your visit. If there's anything we can do to earn five stars in the future, please feel free to contact me directly. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

October 22, 2024

i think service is fabulous at Honda in Burlington! Chris was knowledgeable, and very courteous. I always have peace of mind regarding my car after I leave there. More

by jdyer77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience working with Chris at Herb Chambers Honda of Burlington! We're honored that he earned your 5-stars!

October 22, 2024

Chris is a wonderful fellow! He showed great concerns and his customer services are top notch. Thank you Christofer Glenn. Victor More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Herb Chambers Honda of Burlington responded

Victor, we're delighted to hear that Chris provided top-notch service at Herb Chambers Honda of Burlington. Thank you for the kind words!

October 21, 2024

Excellent service and customer support is very professional and polite. Repaired underlying problems instead of just cosmetic changes. More

by Hondauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for highlighting the excellent service and professionalism at Herb Chambers Honda of Burlington. We're glad to hear our team addressed the underlying issues effectively. We appreciate your feedback!

October 21, 2024

Many appointments available, car was ready sooner than expected. I received a short video from the service technician explaining what he did. Great customer service. More

by Amyb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Herb Chambers Honda of Burlington responded

Amy, we're delighted to hear that our team at Herb Chambers Honda of Burlington provided you with excellent service and timely updates. Thanks for the positive feedback!

October 18, 2024

Amazing service. The people who work the desk are tops! Super friendly and professional. Willing to help you in any way. More

by joelg88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Herb Chambers Honda of Burlington responded

Hi Joel, we're delighted to hear you had such a positive experience with our team at Herb Chambers Honda of Burlington! We look forward to serving you again! Have a great ride!

October 11, 2024

Excellent service,job well done,taking good care of the car and excellent customer service and very friendly More

by Garabed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience with Herb Chambers Honda of Burlington! We're delighted to hear that our team provided excellent service and took great care of your car. We appreciate the kind words and look forward to serving you again in the future!

October 08, 2024

Excellent service from the phone call to make appointment to the check in . Also keeping me informed of the status of the work being done on my car. Check out was quick and easy! More

by doandute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that your experience at Herb Chambers Honda of Burlington was seamless from start to finish! Keeping our customers informed and ensuring a smooth process is what we strive for. Thank you for sharing your positive feedback!

October 08, 2024

Chris was great. Kept me updated with any issues. Let me know when car was ready. Was helpful when I needed a ride to my pt appointment! Keep up the great work. More

by Dolores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Herb Chambers Honda of Burlington responded

Dolores, we're delighted to hear that Chris provided such excellent service at Herb Chambers Honda of Burlington. Thank you for the kind words and support!

October 05, 2024

The price was reasonable, the service very quick and honest! Compared to another Honda dealership closer to where I live , I his dealership is much higher quality from a customer standpoint! I will driv More

by Carla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Herb Chambers Honda of Burlington responded

Carla, we're delighted to hear that you found the service at Herb Chambers Honda of Burlington worth the extra drive! Thank you for your kind words and support. We look forward to seeing you again in the future!

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