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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,640 Reviews

1,640 Reviews of Herb Chambers Honda of Burlington - Service Center

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February 28, 2022

Service was great. June was professional and friendly. The service was done in the expected time frame. More

by Kpfox17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience working with June at Herb Chambers Honda of Burlington! We look forward to seeing you next time!

February 26, 2022

Superior staff experience for the past 19 years. technicians thorough point check on all maintenance More

by HONDA HAPPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiore
Feb 28, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for choosing our team over the past 19 years! We appreciate your business! -Herb Chambers Honda of Burlington

February 25, 2022

Jeff was very patient to explain my question. Good communication to me with doing anythings. More

by Ksye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
Feb 28, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the feedback! We're so glad Jeff was able to assist you and we look forward to serving you again next time. Take care! - The Herb Chambers Honda of Burlington Team

February 25, 2022

Great experience today at Herb Chambers Honda of Burlington MA. Jeffrey was the best! He worked with me to get my car serviced, explained everything very well and made me a deal that was worth wor More

by Aceply
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Feb 28, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful feedback! We're thrilled to hear that Jeffrey took such excellent care of you during your recent visit and we'll be sure to pass along these kind comments to him. Thanks for visiting Herb Chambers Honda of Burlington. We hope to see you again next time!

February 24, 2022

I called the service department due to a flat tire. I asked a few questions and then talked to the parts department to be sure they had the tire I needed in stock. I then transferred back to Chris in s More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Herb Chambers Honda of Burlington responded

Hi Joanne, thank you for trusting Chris at Herb Chambers Honda of Burlington! We're so happy that he was able to fix your tire, and get you back on the road in no time! See you next time at Herb Chambers Honda of Burlington!

February 23, 2022

Very nice employees in service area. You have a terrible parking problem had to circle lot twice. Also not enough seating in quite place will never wait again. More

by gara113
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
June Fraser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for your honest review! I’m happy to hear you enjoyed your interaction with our service team. Limited space is, unfortunately, something we work to manage as best as possible. We do have a shuttle available that can transport guests to local destinations if waiting in the surrounding area is your preference. If you would like to discuss this further, feel free to reach out. Thanks, Gerry Salois - General Manager - gsalois@herbchambers.com

February 22, 2022

Stand behind their warranty with respect to a battery on a new car. Ease of access to service. More

by Swendel88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the review! We hope we can be of service to you again in the future! - The Herb Chambers Honda of Burlington Team

February 22, 2022

Great service Very professional people Comfortable waiting area Service hours work well with schedule open More

by marydilorenzo 879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the fantastic feedback! Your business is greatly appreciated by all of us here at Herb Chambers Honda of Burlington and we look forward to seeing you next time!

February 22, 2022

They're kind and I got prompted service from this dealer. I strongly recommend this dealer. More

by Vicki
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 24, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the great review, Vicki! It was a pleasure having you visit us here at Herb Chambers Honda of Burlington and we hope to see you again next time!

February 20, 2022

This place is great Dealer. .The atmosphere always excellent and the people work at the costumer service always friendly. Today I had Jessica she was a great polite and profess More

by bremare1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Feb 23, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for your review! We're so happy to hear that Jessica took such excellent care of you! We look forward to working with you again at Herb Chambers Honda of Burlington!

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