Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,646 Reviews of Herb Chambers Honda of Burlington - Service Center
I had a great experience, service was wonderful. June was pleasant, she took time to answer my questions. June was pleasant, she took time to answer my questions. More
This place is best, at times it’s very busy and need long wait. But I never had any issues, staff are very friendly and helpful. Thanks June! wait. But I never had any issues, staff are very friendly and helpful. Thanks June! More
Great dealership, high customer focus on individual satisfaction, knowledgeable and time considerate service department and quality workmanship… satisfaction, knowledgeable and time considerate service department and quality workmanship… More
Very helpful, explains repairs, courteous, thorough, washed car as a courtesy, completed within the time period stated washed car as a courtesy, completed within the time period stated More
Purchased vehicle in October 2021 - CRV - Love the vehicle. First trip for routine maintenance. Professional greeting and explanation of expected time of maintenance. Clean area to work while waiti vehicle. First trip for routine maintenance. Professional greeting and explanation of expected time of maintenance. Clean area to work while waiting. Was told 90 minutes. Completed in 45!!! Way to overdeliver!! Appreciate all the work. More
I got prompt and courteous service from Chris, and he took time afterwards to answer specific questions. took time afterwards to answer specific questions. More
Friendly staff and Jeffery was great today from the time we dropped the car off to him calling in the middle with suggestions from the tech and then calling when it was complete. Always a great experience we dropped the car off to him calling in the middle with suggestions from the tech and then calling when it was complete. Always a great experience at Herb Chambers Honda of Burlington! More
Jeff was Very helpful and knowledgeable answered all our questions and was able to find a blower motor fl questions and was able to find a blower motor fl More
Best customer service! !! Jeffrey is amazing & always so helpful!!! Goes the extra mile to make sure the customer is satisfied with the repair work! !! Jeffrey is amazing & always so helpful!!! Goes the extra mile to make sure the customer is satisfied with the repair work! More
So who likes to have an issue with their car? No one! So I took my car to the Honda dealership in Burlington after five visits to garages closer to home. Everyone had pretty much shrugged thei No one! So I took my car to the Honda dealership in Burlington after five visits to garages closer to home. Everyone had pretty much shrugged their shoulders and said well if you have the problem again, come back, and then sent me away. Scott Turner needed to be and was “Sherlock Holmes in identifying the intermittent problem I was having with my car. He worked with his manager to get me the parts I needed, he never promised me anything he couldn’t deliver. He gave me regular updates on the progress of the repair. When I figure how much money I spent going to five other garages. I should have gone to Burlington in the first place. Oh, and by the way, I was a bit frustrated looking for information on my car, and Scott was so patient, I actually asked him if he had kids…..he does. Love the service I received at this Honda dealership. More