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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,651 Reviews

1,651 Reviews of Herb Chambers Honda of Burlington - Service Center

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December 20, 2022

Bought my vehicle here a couple of years ago and come back for all my routine maintenance. Great customer service. More

by BK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Herb Chambers Honda of Burlington responded

We appreciate you trusting the Herb Chambers Honda of Burlington team with your automotive needs! Thanks for the kind review and we'll see you at your next visit!

December 15, 2022

Best courtesy and punctual. Explain about the problem and suggest what to do to fix the issue. More

by samsonabraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Andre
Dec 16, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful feedback! We're so glad we could assist you and hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Honda of Burlington Team

Dec 16, 2022 -

samsonabraham responded

Thanks for your reply.All the best!!!!!

December 15, 2022

Staff is always helpful. Work is explained well and have never had a problem with sales or service. More

by wendy.jones87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Herb Chambers Honda of Burlington responded

We're so grateful for your support, Wendy! Thanks for trusting Herb Chambers Honda of Burlington with your business. We look forward to seeing you next time!

December 14, 2022

Dealership always thorough and professional! June from the service department is always friendly and knowledgeable, and always has answers to technical and specific questions about the mechanics More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Herb Chambers Honda of Burlington responded

Hi Christina, We appreciate your continued trust in June and our team! It means a lot to have you in the Herb Chambers Honda of Burlington family! We'll see you at your next appointment! Thank you!

December 08, 2022

I have always had a great experience at Burlington Honda, however this particular visit was extra ordinary because of the service rep, Jeffrey. He went above and beyond to help me. More

by Terrasi54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Terrasi54 responded

Jeffrey went above and beyond to help me resolve some issues I was having resetting my low tire pressure gauge.

Dec 07, 2022 -

Terrasi54 responded

Jeffrey really was very helpful throughout the process of my service.

Dec 08, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for trusting Herb Chambers Honda of Burlington with your business! We're happy to hear Jeffrey took great care of you during your recent visit and we'll be sure to share this kind feedback with him. Take care and we'll see you next time!

December 07, 2022

Ashley was excellent. She explained what the tech would do and gave me a estimate of time which was vey close to the actual time. More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
Dec 08, 2022 -

Herb Chambers Honda of Burlington responded

Ashley and the team appreciate you leaving us this fantastic five-star review! Thank you for this great feedback! - Herb Chambers Honda of Burlington

December 01, 2022

Service is always very consistent; Efficient; and fairly priced. The Customer gets a written Summary of what was done, and if anything is to be addressed in Future. I always get a call while car is bei More

by Jim. S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley of Service Department
Dec 02, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for trusting the Herb Chambers Honda of Burlington team with your service needs, Jim! We're honored to receive your support and look forward to your next visit!

Dec 03, 2022 -

Jim. S. responded

Thank you

November 30, 2022

Chris was very pleasant and explained everything very clearly. I am very satisfied and would definitely recommend him and Herb Chambers anytime. More

by kefoley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Herb Chambers Honda of Burlington responded

Thanks for the five stars! We're glad to hear that Chris and the rest of the crew here at Herb Chambers Honda of Burlington could assist you. We hope to see you back here for all of your future automotive needs!

November 28, 2022

My first oil change at the dealership was easy and fast . Very good job . Thank you More

by Robertomilioni097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Andre
Nov 29, 2022 -

Herb Chambers Honda of Burlington responded

Thanks for taking the time to review your visit! It was our privilege to serve you and we look forward to doing so again in the future. Take care! - The Herb Chambers Honda of Burlington Team

November 25, 2022

As always, a speedy oil change experience and no trying to get me to add unneeded services or parts. I’ve worked with Jeffrey several times and he’s always great! More

by gdangel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for trusting Herb Chambers Honda of Burlington with your service needs! Jeffrey & the team appreciate your support and look forward to seeing you next time!

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