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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,651 Reviews

1,651 Reviews of Herb Chambers Honda of Burlington - Service Center

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January 12, 2023

Efficient, very friendly staff. Promptly took care of my needs. Manager Gerry Salois is excellent. He made sure that the required documents are in order in advance. The loaner was More

by poojagsingla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott (Service manager) 5*
Jan 12, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience! It was a pleasure working with you and we hope we have the opportunity to do so again in the future! - The Herb Chambers Honda of Burlington Team

January 07, 2023

Very good service for my oil change and inspection sticker. Jeff made her he called me to give me updates and they were very busy but it was quick service. More

by mannion1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Herb Chambers Honda of Burlington responded

We're happy Jeff could help make it a quick visit! Thank you for coming to Herb Chambers Honda of Burlington!

January 06, 2023

I have been very happy with all areas from the buying process through continuous service of my cars. More

by mcdecourcey
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ty Andre
Jan 06, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your review! We're honored to have you as a customer! -Herb Chambers Honda of Burlington

January 03, 2023

Ashley was excellent. Very friendly and informative about the cost. Took the time to listen and wrote down everything I wanted done to the car and then went line by line t More

by Cheryl_dasilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley , Ty Andre
Jan 03, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for your review, Cheryl! We're so happy that Ashley provided you with an excellent visit! We look forward to seeing you next time at Herb Chambers Honda of Burlington!

December 31, 2022

Smart, helpful, willing to add on more issues that came up while the car was being fixed, and to fix a problem that came up with our other car late in the day More

by randie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Andre
Jan 04, 2023 -

Herb Chambers Honda of Burlington responded

It means so much to us to hear we've provided you with the best possible care! Thank you for rating us five stars, Randie! - Herb Chambers Honda of Burlington

December 29, 2022

Friendly and knowledgeable staff. Unfortunately my two hour wait turned into 4 and half hour wait. More

by JOmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Herb Chambers Honda of Burlington responded

JOmar, thank you for complimenting our staff and for coming to Herb Chambers Honda of Burlington! We understand the wait was quite long and appreciate you being honest about that part of your experience. If you have any questions or concerns you'd like to share with me directly, please don't hesitate to reach out. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

December 27, 2022

Every time I bring my car in for service. June is always very helpful and informative. June does a great job. More

by Boston12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience working with June at Herb Chambers Honda of Burlington! We look forward to seeing you next time!

December 22, 2022

State inspection done, oil change, cabin air filters replaced and got new front tires. Great job. More

by alito2915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Herb Chambers Honda of Burlington responded

We're so glad to hear it! Thank you for entrusting your vehicle to the care of our Herb Chambers Honda of Burlington team!

December 21, 2022

Very happy with this dealership. They take good care of customers and thinking of buying new car here because of its service quality More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Herb Chambers Honda of Burlington responded

This review means so much to us, Gabe! Thank you for coming to Herb Chambers Honda of Burlington! We look forward to helping you find the perfect new car soon!

December 20, 2022

Very quick and transparent service. I would certainly go to them again the next time round. More

by Rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Herb Chambers Honda of Burlington responded

Thanks for giving us the opportunity to serve you! We look forward to doing so again in the future! - The Herb Chambers Honda of Burlington Team

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