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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,619 Reviews

1,619 Reviews of Herb Chambers Honda of Burlington - Service Center

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November 23, 2024

Sandra was competent and professional. She explained in detail all that was needed. All in all, a great experience. More

by annecorreia927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Lopez
Nov 25, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Sandra provided a professional experience for you at Herb Chambers Honda of Burlington. Thank you for sharing your positive feedback!

November 22, 2024

The Honda Herb Chambers dealership provides reliable service. I never had an issue when I bring my car for service and the employees are attentive and professional More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Herb Chambers Honda of Burlington responded

Gabe, we're delighted to hear that you've consistently had a positive experience with our team at Herb Chambers Honda of Burlington. Thank you for trusting us with your vehicle's service needs!

November 22, 2024

Their service advisors are very helpful and knowledgeable. I believed this was the first time I met Mike but he was listening carefully and attentively about my needs for the car, got things do More

by PE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pereira
Nov 25, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Mike and the team at Herb Chambers Honda of Burlington provided attentive service. Thank you for sharing your experience with us!

November 22, 2024

They have been very diligent, and professional. They perform the service as needed and provide a full review for what is needed More

by steveboston2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Herb Chambers Honda of Burlington responded

Hi Steve, we're glad to hear that our team at Herb Chambers Honda of Burlington provided diligent and professional service. Thank you for sharing your experience with us! Safe travels!

November 21, 2024

Service was great. Advisor kept me informed so I could make the right decision with their findings. More

by acamacho732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 22, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers Honda of Burlington

November 21, 2024

Always a pleasant experience with Chris Glen. Reviewed current maintenance needs and future maintenance as well. More

by Rever23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Chris Glen provided a pleasant experience at Herb Chambers Honda of Burlington. It's great to know he kept you informed about your vehicle's maintenance needs. Thanks for sharing!

November 19, 2024

I had a difficult situation with an expensive repairs of an old car. Sandra Lopez and the HC team worked to provide lower cost alternatives to the needed repairs. In the end I decided to sell the car to HC More

by Pjsifre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Sandra and the team at Herb Chambers Honda of Burlington were able to assist you. It's great that we could offer solutions and make the transaction smooth for you. Thank you for sharing your experience!

November 16, 2024

Customer service is well knowledgeable of the vehicles and their customers. June is amazing she gets us in and out quick. More

by stepau2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that June and the team at Herb Chambers Honda of Burlington provided you with knowledgeable and efficient service. Thank you for sharing your experience!

November 16, 2024

I went there for inspection and would change. Good service and clear communication. That's why I have been going to there for last 20 yrs. Lyft drop off and pick up service was amazing More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for your loyalty over the past 20 years! We're delighted to hear that our service and communication at Herb Chambers Honda of Burlington continue to meet your expectations. It's great knowing our Lyft drop-off and pick-up service added convenience to your visit.

November 14, 2024

This is the best dealership I have ever delt with. Sandra the service writer was professional, polite, very knowledgeable and helpful with all my concerns. The work on my truck was completed in a More

by Guido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra at the front desk.
Nov 15, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Sandra and the team at Herb Chambers Honda of Burlington provided such a top-notch experience for you. Thank you for sharing your positive feedback!

Nov 15, 2024 -

Guido responded

At being 76 years old I’ve dealt with a lot of dealerships. So far Herb Chambers Honda Burlington has been the best.

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