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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,672 Reviews

1,672 Reviews of Herb Chambers Honda of Burlington - Service Center

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February 24, 2025

Jeff is always great. Always communicating throughout the service process. I never have to question anything when it comes to Jeff and the whole service department. It’ More

by Pilot Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Herb Chambers Honda of Burlington responded

Hi Pilot, thank you for your loyalty to Herb Chambers Honda of Burlington over the years! We're delighted that Jeff and our service department consistently provide a reliable experience. We look forward to continuing this tradition with all your future visits! Safe travels!

February 23, 2025

Just had a long and complicated repair with their shop, and it went really well and the service was excellent. As for the sales end of this dealership, I would sooner build my next car out of Legos and use More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
Apr 11, 2025 -

Herb Chambers Honda of Burlington responded

John, it's great to hear that your repair experience went smoothly and the service was excellent. We appreciate honest feedback like yours as it helps us improve. If there's anything specific you'd like to discuss or if you have any other concerns, please feel free to reach out. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

February 22, 2025

Customer care at this dealer is wonderful. Need to buy a new car always to this dealer, and all my service done at this dealer no complain. Keep the good work More

by Honda
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for the fantastic feedback! We're delighted to hear that Herb Chambers Honda of Burlington has consistently met your expectations. We look forward to continuing to serve all your automotive needs in the future!

February 22, 2025

Our assigned service helper, Leah, was AMAZING. she was super friendly and knowledgeable. Service team was thoughtful and communicated well. Thanks for the great job! More

by michaeltorres96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Herb Chambers Honda of Burlington responded

Michael, we're delighted to hear Leah and the service team provided you with such a positive experience at Herb Chambers Honda of Burlington. Thank you for sharing your feedback!

February 21, 2025

Herb Chambers Honda of Burlington has an excellent staff, several of whom have been there since I've been buying cars there, which is 15 or 20 years. That means they are happy employees, are proud of what th More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Herb Chambers Honda of Burlington responded

Mary, thank you for your loyalty and kind words about Herb Chambers Honda of Burlington! We're delighted to know that our team has consistently provided excellent service over the years. Enjoy driving those reliable Hondas!

Feb 24, 2025 -

Mary responded

My name is not Mary! But if you want to call me that, go ahead. No problem. I've been called worse!

February 20, 2025

Michael was amazing! He was a attentive, organized, and extremely efficient and getting my car repaired. He handled one situation with a flat tire so expediently during a More

by Dsalusti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Herb Chambers Honda of Burlington responded

Dsalusti, we're delighted to hear that Michael provided such exceptional service at Herb Chambers Honda of Burlington! It's great knowing he went above and beyond during your visit. We look forward to assisting you again in the future!

February 18, 2025

Attentive prompt and efficient- what's better than that - service and professional- I'll take that any day More

by Mp.connelly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Herb Chambers Honda of Burlington responded

Hi Connelly! We're delighted to hear you enjoyed the attentive and professional service at Herb Chambers Honda of Burlington! Thank you for sharing your experience with us.

February 18, 2025

I have never had a bad experience at this dealership and I have been going there regularly for about 15 years, mostly for service. More

by Mstock58
Recommend Dealer
Yes
Employees Worked With
Ashley
Feb 19, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for being a loyal customer of Herb Chambers Honda of Burlington for the past 15 years! We're delighted to hear that your experiences with our service team have been consistently positive. We look forward to continuing to serve you in the future!

February 18, 2025

Ashley took care of scheduling me for a possible recall and keeping me posted on when my vehicle was ready for pick up. More

by ejstuff
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Feb 19, 2025 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Ashley provided excellent service during your visit at Herb Chambers Honda of Burlington. Keeping you informed and ensuring a smooth process is our priority!

February 18, 2025

Honda of Burlington was busy but not only fit me in but made the repair very quickly. They also fit in giving me a new sticker because mine was late. The staff was very helpful and friendly. More

by Dragonflymsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah
Feb 19, 2025 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that our team at Herb Chambers Honda of Burlington was able to accommodate your needs efficiently and provide friendly service. Thank you for sharing your experience, and we're glad we could help with the repair and sticker!