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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,722 Reviews

1,722 Reviews of Herb Chambers Honda of Burlington - Service Center

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January 12, 2024

My review is a little delayed but worth coming back now to add. We received the best information and support from Ashley Sullivan in October for our 2021 Black Honda Passport and we are thrilled with the r More

by universitynation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
Jan 17, 2024 -

Herb Chambers Honda of Burlington responded

We're so glad to know that Ashley and our team at Herb Chambers Honda of Burlington were able to provide you with the best support for your 2021 Honda Passport. It's great hearing how comfortable, informed, and secure they made you feel throughout the process. We look forward to assisting you again in the future!

January 11, 2024

Great service,really nice people! Very happy will be back. Just a great place for service. More

by Sharlsalois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Herb Chambers Honda of Burlington responded

Hi Sharlsalois! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Honda of Burlington! We'll see you next time!

January 06, 2024

One of the reasons I go to Herb Chambers in Burlington is my service person,, June. She is always pleasant and helpful with maintence suggestions. I try to only go there when she is working. More

by Treadhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda of Burlington responded

We're so glad to know that June's service keeps you coming back to Herb Chambers Honda of Burlington! We appreciate your kind words and look forward to seeing you next time. Safe travels until then!

January 06, 2024

Great service with a free car wash. Service Advisor answered all my questions and was able to schedule and meet my service needs on short notice.. More

by JOmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to know our team at Herb Chambers Honda of Burlington was able to meet your service needs on short notice. Thanks for the positive feedback and enjoy your clean car!

January 05, 2024

Solved our problem and didn’t even charge us. Great service and dependable. Good experience with general maintenance services. More

by Cubeey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda of Burlington responded

Cubeey, we're glad to know that our team at Herb Chambers Honda of Burlington was able to solve your problem efficiently. We strive for dependable service and it's great you had a good experience with us!

January 05, 2024

Great service and excellent customer service. Always have good things to say about the dealership. More

by stepau2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda of Burlington responded

This is great to hear! Thank you for continuing to trust the Herb Chambers Honda of Burlington team with your automotive needs! Thank you!

January 05, 2024

Service was fast and efficient . Got in and out in a very reasonable amount of time More

by Ron
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda of Burlington responded

Ron, we're glad our Herb Chambers Honda of Burlington team could make your recent visit an efficient one! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

December 27, 2023

The car is running in a good condition and I didn’t spend more than 1 hour for them to get done with the service they had to do on my car More

by nansubugamilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

nansubugamilly responded

No more than 2hr for the service they did on my car to be done and the car is running good no problem.

Dec 27, 2023 -

nansubugamilly responded

They did a good job

Jan 02, 2024 -

Herb Chambers Honda of Burlington responded

Hi Nansubugamilly! We're glad to know that you had a quick and efficient service experience at Herb Chambers Honda of Burlington. We appreciate your feedback!

December 24, 2023

Efficient, well run dealership. The service representatives are very knowledgeable and courteous. The wait for my vehicle was short, even though service was extremely busy on the d More

by awagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Sullivan
Dec 29, 2023 -

Herb Chambers Honda of Burlington responded

Hi, A Wagner! We're so glad to know that you had a positive experience at our dealership, especially with Ashley. We strive for efficiency and professionalism here at Herb Chambers Honda of Burlington. Thanks for driving the extra mile to get your car serviced with us!

December 22, 2023

I want to thank Ashley for the excellent service I received and the quality work the service team did on my Odyssey 2011. Without them, my car would not be close 250K miles. Only 3800 miles to go! More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Dec 27, 2023 -

Herb Chambers Honda of Burlington responded

Hey Gabe, we're delighted to know that Ashley and our team at Herb Chambers Honda of Burlington were able to assist you with your 2011 Honda Odyssey needs. Here's to hitting the 250k miles mark soon. Thanks for trusting us with your vehicle! Safe travels!

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