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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,640 Reviews

1,640 Reviews of Herb Chambers Honda of Burlington - Service Center

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November 11, 2023

Herb Chambers works hard to get the repair done on time and to source any needed parts from Honda suppliers. I’ve been a client for 30 years—never had any incentive to go elsewhere. More

by AndreaJoliat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Herb Chambers Honda of Burlington responded

Andrea, it's fantastic to know that our team at Herb Chambers Honda of Burlington has consistently met your expectations over the years. We appreciate your loyalty and look forward to serving you for many more years! Thank you!

November 06, 2023

Terrific service! The staff is inviting, prompt, thorough and responsive. Everyone is incredibly nice and helpful. More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Ann
Nov 07, 2023 -

Herb Chambers Honda of Burlington responded

Kris, we're delighted to know you found our service at Herb Chambers Honda of Burlington responsive & helpful. We appreciate your feedback!

October 30, 2023

They are very organized and very customer focused. They provide accurate estimates regarding service and amount of time to perform the service. All employees are very friendly. More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Herb Chambers Honda of Burlington responded

Hi Mitch! We're glad to know that you found our team at Herb Chambers Honda of Burlington organized and customer-focused. We always aim for accurate estimates and friendly service! Thanks for the feedback.

October 27, 2023

I went to to have the service department check something out. While I was waiting Sergio (sp) figured out my cars (bought there),trade in value and I looked at a few cars. I decided I am not in the market More

by Pat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember who helped me
Oct 30, 2023 -

Herb Chambers Honda of Burlington responded

Pat, we appreciate you taking the time to share your experience with us at Herb Chambers Honda of Burlington. Sergio and our team are always here to help whether it's for service or exploring trade-in options. We look forward to assisting you when you're ready for a new car!

October 24, 2023

Nice, nice, nice, nice, nice, people. Can not wait for the next time. Thank you. More

by E.m_verge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for your kind words! We hope to provide a five-star experience for your next visit and encourage you to reach out if we can assist you with anything until then! - Herb Chambers Honda of Burlington

October 21, 2023

Dealing with Burlington Herb Chambers speaks miles for the confidence and comfort I have with dealing with the sales and service department. More

by ejstuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Oct 23, 2023 -

Herb Chambers Honda of Burlington responded

We're delighted to know that you've had a positive experience with both our sales and service departments at Herb Chambers Honda of Burlington. Your confidence in us means the world!

October 20, 2023

This is the best dealership I have ever dealt with. The service department is timely and efficient. More

by Stryhalaleck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 23, 2023 -

Herb Chambers Honda of Burlington responded

We're truly honored to receive your support! Thanks for your business, as well as the kind review, and please don't hesitate to reach out the next time we can be of assistance! - The Herb Chambers Honda of Burlington Team

October 16, 2023

Ashley is an employee that show you the face of the company and she is so good and very kind, also she knows very well her job. Thank you so much HERB CRAMBERS HONDA OF BURLINGTON for having people l More

by senita5758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and a Brazilian mechanic, I am sorry that I didn't know the mechanic's name
Oct 17, 2023 -

Herb Chambers Honda of Burlington responded

We're so glad to know that Ashley provided you with excellent service at Herb Chambers Honda of Burlington. We appreciate your kind words and will pass them along!

October 11, 2023

I have been buying and leasing cars at Herb Chambers in Burlington Ma. For over 20 years! Always a fair price and excellent service ! More

by Gary Weidner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Herb Chambers Honda of Burlington responded

Gary, it's fantastic to know you've been with us at Herb Chambers Honda of Burlington for over 20 years! We appreciate your loyalty and are glad we could consistently provide excellent service. Here's to many more years together!

October 06, 2023

Patrick and TJ took very good care of me. I’m in good hands with them. More

by Ybbob3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Oct 06, 2023 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Patrick and TJ provided you with exceptional care. Your satisfaction and trust mean a lot to us. Thank you for choosing us!- The Herb Chambers Honda of Burlington Team

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