Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,616 Reviews of Herb Chambers Honda of Burlington - Service Center
I had an appointment for Part B maintenance and a state inspection. This was done in a reasonable amount of time while I waited. Jeffrey kept me informed and made sure I okayed an additional charge for a inspection. This was done in a reasonable amount of time while I waited. Jeffrey kept me informed and made sure I okayed an additional charge for a wiper blade that was not included in coupon I was using. The waiting area had coffee, apples, and cereal bars available for folks-a nice touch. More
Fixed a recall issue on my Honda HE-V. Good job. No problems. Would recommend. Good job. No problems. Would recommend. More
I was kept informed about the work in a timely manner. They also provided me with Lyft service back home after I dropped off the car and Lyft service back to pick it up. They also provided me with Lyft service back home after I dropped off the car and Lyft service back to pick it up. More
Customer service was exceptional - Everything they were doing was explained to me ahead of time and cost estimate was provided so no surprises. Liked that they had Lyft available to take me home and back doing was explained to me ahead of time and cost estimate was provided so no surprises. Liked that they had Lyft available to take me home and back to Herb Chambers because appointment would have been too long to wait there. June Fraser was excellent - very friendly Snd easy to talk to Nernadette More
I’ve consistently had a great experience with this dealer’s service team. They are reliable, efficient, and always get the job done right. What stands out most is their thoughtfulness and consideratio dealer’s service team. They are reliable, efficient, and always get the job done right. What stands out most is their thoughtfulness and consideration for customers, ensuring every detail is handled with care. Highly recommend for anyone seeking dependable and professional service! More
The dealership has worked diligently to get the repairing covered by the extended warranty we purchased from BOCH Honda, which is very appreciated covered by the extended warranty we purchased from BOCH Honda, which is very appreciated More
We had a parasitic battery drain since Covid on a 2009 Element with 105K miles. We needed an excellent Honda mechanic to figure out our problem after purchasing several new batteries. These guys figured i Element with 105K miles. We needed an excellent Honda mechanic to figure out our problem after purchasing several new batteries. These guys figured it out, tested our latest battery to make sure it was good, and communicated with us along the way. Bravo dudes and thanks so much!! More
Sales man Rob was excellent made sure we were completely satisfied . Explained everything and answered numerous questions satisfied . Explained everything and answered numerous questions More