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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,673 Reviews

1,673 Reviews of Herb Chambers Honda of Burlington - Service Center

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June 25, 2015

quick and efficient I went in for an oil change etc..also 30,000 mile checkup. There were no problems found. I also had my sticker updated. the oil an filter were changed More

by bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ritchie
Jun 25, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Bob, for taking time to write this review. I'm so happy to read that your experience with Brian has been such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Gerry Salois, General Manager

June 25, 2015

Great job Had several services in a month, including oil change, brake pads, converter clamp repair and AC compressor replacement. The last one was covered by t More

by Steven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Glen
Jun 26, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Steven, for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Chris. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

June 25, 2015

Goes the extra mile! I purchased my car just over a year ago. I have been to the dealership 3 times for oil changes and tire repair. As always, wonderful and fast servic More

by michelle0497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Michelle, for taking time to write this review. I'm so happy to read that your experience with June and Michael has been such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Gerry Salois, General Manager

June 25, 2015

New AC compressor for Civic Repair was covered under warranty - service was very friendly and efficient. I was given a reasonable estimate for how long the repair would take (I More

by Jess Arlington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Unfortunately, I do not remember the name of the gentleman that checked me in at Service.
Jun 25, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Jess, for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Sergio is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Gerry Salois, General Manager

June 24, 2015

Everyone puts the customers first. Love it Quick fast service and I love how friendly everyone is and love how my car gets washed. I wouldn't go anywhere else. My car gets brought to me. I has More

by Jennifershah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Jennifer, for taking time to write this review. I'm so happy to read that your experience with Patrick has been such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Gerry Salois, General Manager

June 24, 2015

recent tuneup (at 45,000 mi) The service representative that I dealt with gave me a complete and clear breakdown of work to be done....He exhibited a professional and sincere appr More

by Kathy55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Glen
Jun 25, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Kathy, for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Christopher is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Gerry Salois, General Manager

June 24, 2015

Quick service Went in for oil change. In less than 30 minutes. No appointment was needed. Car washed. Very happy. Was informed of other minor work to be done at More

by philby919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service people behind scene
Jun 25, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Please let us know if there is anything we can assist you with in the future. Best, Gerry Salois, General Manager

June 24, 2015

Absolutely great! When I come here, I always know that I'm being taken care of no matter what the problem is! I feel 100% comfortable with the service and that my veh More

by valleygirl1587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andri Hardy, William Ritchie
Jun 25, 2015 -

Herb Chambers Honda of Burlington responded

We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Thank you for your business and please let us know if there is anything we can assist you with in the future. Best, Gerry Salois, General Manager

June 24, 2015

Service on my Honda Pilot Service Excellent as usual. Comfortable waiting area. Wait was reasonable. I will use this service center again. Representatives are competent and More

by Cindy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 25, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Cindy, for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Please let us know if there is anything we can assist you with in the future. Best, Gerry Salois, General Manager

April 23, 2013

June was my primary contact when I brought my car in for service yesterday. June kept me up-to-date throughout the day on the status of the service, alerted me to various discounts, and made it very easy f More

by DMCCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2013 -

Herb Chambers Honda of Burlington responded

Your kind words are greatly appreciated! I'm so pleased to hear that June was able to provide you with a professional and enjoyable experience while your vehicle was being serviced. I will be sure to share your kind words with her as I know it will make her day! Thank you for your patronage and we look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois General Manager Herb Chambers Honda of Boston

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