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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,660 Reviews

1,660 Reviews of Herb Chambers Honda of Burlington - Service Center

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June 29, 2015

Excellent Customer Service As in the past the quality of service and attention I have received at Herb Chambers Honda of Burlington Mass is and has been excellent in every way. More

by !Accord1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Jun 30, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for your kind words and for taking the time to share your positive experience with us. We value your business and look forward to working with you again in the future. Kind Regards, Gerry Salois, General Manager

June 28, 2015

Great customer service. Customer service is exceptional. Philip is very professional and courteous. Wait time is normal. Facility is very comfortable with friendly staff. D More

by Vijayk_3000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip
Jun 29, 2015 -

Herb Chambers Honda of Burlington responded

I’m thrilled to hear how happy you are! We value our guests’ feedback and I know the team will appreciate your encouraging words. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

June 26, 2015

Very attentive service, performed quickly. The employees at this location, are motivated to help and give good service. The service was prompt and priced fairly. The dealership is well maintai More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amjad Aslam
Jun 29, 2015 -

Herb Chambers Honda of Burlington responded

I’m thrilled to hear how happy you are! We value our guests’ feedback and I know the team will appreciate your encouraging words. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

June 26, 2015

Excellent Service for my CRV and customer service for myself Although I don't live near Burlington, I work here. Previously I had service at another dealer and was very dissatisfied. This was my second visit t More

by MCedrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Another person in the service area.
Jun 26, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with our service crew. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

June 26, 2015

Most recent service was a cut above the normal June 5, 2015 was my last service date. It seemed to me that they were going out of their way to give good service. This was quite noticeable this tim More

by lin1582
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Spadaro, John Silva, sandy Silva
June 25, 2015

The service department is run like a well oil machine Each visit to Herb Chambers Honda in Burlington is a pleasant experience. They're friendly and professional approach is easy to deal with. All of yo More

by Jack 525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Jun 25, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Jack, for taking time to write this review. I'm so happy to read that your experience with John has been such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Gerry Salois, General Manager

June 25, 2015

Went for an oil change - and they actually washed my car too I was greeted professionally but friendly - gave the person at the desk my key and waited for the service to be done - happy with all More

by gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Jun 30, 2015 -

Herb Chambers Honda of Burlington responded

We thank you for your business and look forward to working with you again in the future. Kind Regards, Gerry Salois, General Manager

June 25, 2015

quick and efficient I went in for an oil change etc..also 30,000 mile checkup. There were no problems found. I also had my sticker updated. the oil an filter were changed More

by bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ritchie
Jun 25, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Bob, for taking time to write this review. I'm so happy to read that your experience with Brian has been such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Gerry Salois, General Manager

June 25, 2015

Great job Had several services in a month, including oil change, brake pads, converter clamp repair and AC compressor replacement. The last one was covered by t More

by Steven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Glen
Jun 26, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Steven, for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Chris. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

June 25, 2015

Goes the extra mile! I purchased my car just over a year ago. I have been to the dealership 3 times for oil changes and tire repair. As always, wonderful and fast servic More

by michelle0497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Michelle, for taking time to write this review. I'm so happy to read that your experience with June and Michael has been such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Gerry Salois, General Manager

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