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Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,673 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,673 Reviews of Herb Chambers Honda of Burlington - Service Center
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July 31, 2015
Competent and reliable service. Over the past four years, Herb Chambers has maintained my 2011 Accord - I find the personnel knowledgeable and reliable - my experience to date puts t Over the past four years, Herb Chambers has maintained my 2011 Accord - I find the personnel knowledgeable and reliable - my experience to date puts this dealership at the top of the service world. More
by Customer Response #1
Employees Worked With
Phillip Codner
July 30, 2015
Great Service Routine Service and Air Bag recall - great service as always. I've had my Honda CRV serviced in Burlington since I purchased it and have received exc Routine Service and Air Bag recall - great service as always. I've had my Honda CRV serviced in Burlington since I purchased it and have received excellent service. Philip Codner is accommodating, and always helpful and pleasant. More
by Phyllis
Employees Worked With
Philip Codner
July 21, 2015
very good service, work completed satisfactory and in the time mentioned. June was very helpful and kept me informed as to what was going on. service, work completed satisfactory and in the time mentioned. June was very helpful and kept me informed as to what was going on. More
by josie
Employees Worked With
July 20, 2015
Oil change made easy Hrs of dealership excellent for working people. Reliable service. Friendly atmosphere and location conveniently located. Coupon was applied for o Hrs of dealership excellent for working people. Reliable service. Friendly atmosphere and location conveniently located. Coupon was applied for oil change, which I got off the dealership computer site. More
by May
Employees Worked With
Person at service desk
July 20, 2015
Service on Honda cvic The service was outstanding they service my car in less than one hour an had no appointment an I allso have to give them a five star reward on there c The service was outstanding they service my car in less than one hour an had no appointment an I allso have to give them a five star reward on there customer service More
by Dan the man123456
Employees Worked With
July 18, 2015
Positive service experience Lots of pros: adequate seating in waiting area with wi-fi, free wash with service (weather permitting), friendly service staff, great "drop-in" policy Lots of pros: adequate seating in waiting area with wi-fi, free wash with service (weather permitting), friendly service staff, great "drop-in" policy for most services (no appointment needed, very flexible!), coupons and discounts, convenient location for me, and complementary coffee and Klondike bars! I've always taken my Honda here. A few cons: no loaner car offered even for very long/overnight services (even though I bought my car at this dealership) so inconvenient for childcare schedules and busy errand days, seems expensive (but I DO appreciate the discounts!) More
by OdysseyMom
July 07, 2015
OK - but this review form i a pain in the butt The service was completely satisfactory but more expensive that I had what I had originally expected before arriving at the dealership. I am adding ex The service was completely satisfactory but more expensive that I had what I had originally expected before arriving at the dealership. I am adding extra words to this review because your damn on-line form requires it (and requires a every field to be completed). If you do not change this I will never again do a review. More
by jaybee
Employees Worked With
July 07, 2015
Oil change The service writer was very helpful and informative. My car was ready before promised and thoroughly washed. All the staff were friendly, pleasant and The service writer was very helpful and informative. My car was ready before promised and thoroughly washed. All the staff were friendly, pleasant and courteous. More
by Thumper55
Employees Worked With
Philip Codner, Luis Pabon
July 07, 2015
Superior service An exceptional experience from beginning to end every time. Staff is very accommodating & shop guys are fast and thorough-they check everything! Her An exceptional experience from beginning to end every time. Staff is very accommodating & shop guys are fast and thorough-they check everything! Herb Chambers/Burlington is top notch! More
by Wendyp
Employees Worked With
Phillip Codner, Curtis Moore
July 06, 2015
Always satisfied I was, as always, very satisfied with the service I received at Herb Chambers/Burlington. I arrived earlier than necessary and expected to wait a long I was, as always, very satisfied with the service I received at Herb Chambers/Burlington. I arrived earlier than necessary and expected to wait a long time - certainly not the case. Service was pleasant, speedy, and excellent! More
by penni67
Employees Worked With
