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Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,660 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,660 Reviews of Herb Chambers Honda of Burlington - Service Center
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July 20, 2015
Oil change made easy Hrs of dealership excellent for working people. Reliable service. Friendly atmosphere and location conveniently located. Coupon was applied for o Hrs of dealership excellent for working people. Reliable service. Friendly atmosphere and location conveniently located. Coupon was applied for oil change, which I got off the dealership computer site. More
by May
Employees Worked With
Person at service desk
July 20, 2015
Service on Honda cvic The service was outstanding they service my car in less than one hour an had no appointment an I allso have to give them a five star reward on there c The service was outstanding they service my car in less than one hour an had no appointment an I allso have to give them a five star reward on there customer service More
by Dan the man123456
Employees Worked With
July 18, 2015
Positive service experience Lots of pros: adequate seating in waiting area with wi-fi, free wash with service (weather permitting), friendly service staff, great "drop-in" policy Lots of pros: adequate seating in waiting area with wi-fi, free wash with service (weather permitting), friendly service staff, great "drop-in" policy for most services (no appointment needed, very flexible!), coupons and discounts, convenient location for me, and complementary coffee and Klondike bars! I've always taken my Honda here. A few cons: no loaner car offered even for very long/overnight services (even though I bought my car at this dealership) so inconvenient for childcare schedules and busy errand days, seems expensive (but I DO appreciate the discounts!) More
by OdysseyMom
July 07, 2015
Oil change The service writer was very helpful and informative. My car was ready before promised and thoroughly washed. All the staff were friendly, pleasant and The service writer was very helpful and informative. My car was ready before promised and thoroughly washed. All the staff were friendly, pleasant and courteous. More
by Thumper55
Employees Worked With
Philip Codner, Luis Pabon
July 07, 2015
Superior service An exceptional experience from beginning to end every time. Staff is very accommodating & shop guys are fast and thorough-they check everything! Her An exceptional experience from beginning to end every time. Staff is very accommodating & shop guys are fast and thorough-they check everything! Herb Chambers/Burlington is top notch! More
by Wendyp
Employees Worked With
Phillip Codner, Curtis Moore
July 07, 2015
OK - but this review form i a pain in the butt The service was completely satisfactory but more expensive that I had what I had originally expected before arriving at the dealership. I am adding ex The service was completely satisfactory but more expensive that I had what I had originally expected before arriving at the dealership. I am adding extra words to this review because your damn on-line form requires it (and requires a every field to be completed). If you do not change this I will never again do a review. More
by jaybee
Employees Worked With
July 06, 2015
Always satisfied I was, as always, very satisfied with the service I received at Herb Chambers/Burlington. I arrived earlier than necessary and expected to wait a long I was, as always, very satisfied with the service I received at Herb Chambers/Burlington. I arrived earlier than necessary and expected to wait a long time - certainly not the case. Service was pleasant, speedy, and excellent! More
by penni67
Employees Worked With
July 04, 2015
Excellent service. Went in for my first oil change....,.Excellent service....Told me it would be 2 hours ended up ready to go in one hour.Nice job... Went in for my first oil change....,.Excellent service....Told me it would be 2 hours ended up ready to go in one hour.Nice job... More
by Bevey
Employees Worked With
Brian Ritchie
July 04, 2015
Simple, fast, no appointment needed, professional and courte It is no need to make appointment, they are helpful, professional and thinking of customers. They are very friendly. They are trying best to accommoda It is no need to make appointment, they are helpful, professional and thinking of customers. They are very friendly. They are trying best to accommodate customer More
by Hongxie70
Employees Worked With
June 30, 2015
Great Company , Great Customer Service Before Honda I always had an American car, Chevrolet , Ford, and Cadillac. I have to say Honda ranks as one of the best cars I have owned. I am glad y Before Honda I always had an American car, Chevrolet , Ford, and Cadillac. I have to say Honda ranks as one of the best cars I have owned. I am glad you make these cars in America. It gives me the excuse it still is kind of an American car. You run a great company at Herb Chambers from purchase to service. More
by D. Serrecchia
