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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,673 Reviews

1,673 Reviews of Herb Chambers Honda of Burlington - Service Center

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October 21, 2015

new tires Valerie is a very pleasant and knows a lot. she gives me the attention and the time that I need to get my service done in a orderly fashion. More

by jaclynd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
valerie
Oct 22, 2015 -

Herb Chambers Honda of Burlington responded

We truly value your business and hope to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

October 18, 2015

Herb Chambers Service always takes great care of us. We always use Herb Chambers Honda to have our car serviced. They are always reasonable and get the job done in a timely way. The work has always bee More

by Owens1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 19, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to write this review! I'll be sure to pass along the kind words to June. Thank you for your business and we look forward to doing business with you again! Best, Gerry Salois, General Manager

October 17, 2015

Excellent service department I purchased my Honda in Burlington and have had it serviced by them since day 1. They are a reputable service department and dealership. They are More

by Jack 525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only dealt with John Silva, I don't know June Fraser.
Oct 19, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to write this review! I'll be sure to pass along the kind words to John. Thank you for your business and we look forward to doing business with you again! Best, Gerry Salois, General Manager

October 14, 2015

Service Department I have used both the service and sales for my cars the last 20 years and cannot think of anywhere else I would go. Great staff and service. More

by Loretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Loretta, for taking the time to write this review! I'm so pleased to know that June made your service experience a stellar one, and I'll be sure to pass along the kind words to her. Thank you for your business and we look forward to doing business with you again! Best, Gerry Salois, General Manager

October 11, 2015

Fast service, pleasant people, great service department I bring my Honda Accord to Herb Chambers for service and also for my Mass inspection stickers. This past visit was for an inspection sticker. More

by Buttkicker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Oct 13, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for your business and we look forward to seeing you again! Kind Regards, Gerry Salois, General Manager

October 06, 2015

service dept The service department has always treated me very well. they are polite ,professioinal and always do only what is necessary. When the job is complete More

by Fitz14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 07, 2015 -

Herb Chambers Honda of Burlington responded

Thank you! It is a pleasure to read about your experience with us. Our top priority is delivering flawless customer service. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Gerry Salois, General Manager

October 01, 2015

Your Neighborhood Dealer Just love the service department! They are courteous, efficient and accommodating. So happy to always get my car back cleaned and vacuumed. Great d More

by Honda Hockey Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Flannery, Service Manager
Oct 01, 2015 -

Herb Chambers Honda of Burlington responded

Thank you so much for this kind review! Our team works so hard to exceeded our customers’ expectations. I’m so pleased to hear John was able to assist you with your service needs. If you have any questions, please don't hesitate to reach out to us. Thank you again and we look forward to the opportunity to serve your automotive needs for many years to come! Kind Regards, Gerry Salois, General Manager

September 21, 2015

Recent service for warranty extension I brought my CR-V in for service due to the oil light flashing and knocking noise. I was informed that the problem was the likely piston related and More

by KTR
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 21, 2015 -

Herb Chambers Honda of Burlington responded

I sincerely appreciate you taking the time to share your experience. We aim to provide each guest with the best customer experience and June is truly a testament to that. I will be sure to share your kind words with her. Thank you for your patronage and we look forward to serving your automotive needs for many more years to come. Sincerely, Gerry Salois, General Manager

September 12, 2015

caring ,excellent service i came in to have my engine checked because I felt it was overheating.. The technician checked it thoroughly and determined there was nothing wrong. I More

by Joanna1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
christopher S Gle
Sep 14, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Joanna! We really appreciate you taking the time to leave feedback for our dealership. A quality service experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Gerry Salois, General Manager

September 06, 2015

Great personal service and care by the servicing dept. Phil was terrific, as he always is, taking a personal interest in helping each customer get the solutions that he wanted for his car. He sets reasonab More

by Chuck Litchfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner!!
Sep 08, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Chuck! It is a pleasure to read about your experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Phillip has been able to provide you with such memorable and pleasant experiences. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Gerry Salois, General Manager

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