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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,674 Reviews

1,674 Reviews of Herb Chambers Honda of Burlington - Service Center

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November 29, 2015

Quick service in a pinch This is a very efficient dealership. Repaired my airbag recall very quickly. Able to schedule service schedule online easily just a few days before ap More

by Lola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Hardey
Nov 30, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Lola! Our top priority is delivering flawless customer service. It's so nice to know that Andre was able to provide you with a pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Gerry Salois, General Manager

November 26, 2015

Service, Sales responsive to my needs My transaction resulted from a unique situation. Service Department, Sales Department and General Manager all coordinated to make my experience as pai More

by miscfix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gerry Salois, Chris (in service), Dane Mello
Nov 30, 2015 -

Herb Chambers Honda of Burlington responded

Thank you! It is a pleasure to read about your experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Dane, June, Chris and Sergio were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Gerry Salois, General Manager

November 23, 2015

Great Service I brought my car in for service mid-day on a Saturday - I was told it would be about 1.5 hrs - they were right on time The associates at the sign in More

by nickersp46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't have names - service department associates
Nov 24, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to write this review. One of our primary goals is to give each guest a positive and professional experience, it sounds like our Service crew did just that! We appreciate your business and look forward to seeing you again. Best, Gerry Salois, General Manager

November 23, 2015

Everything as promised. I brought my Honda in for service. John Silva said the work would take an hour and a half.My car was returned to me in exactly 90mins as promised. And More

by TomNH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Nov 23, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Tom, for taking the time to tell us about your experience. Hearing that John took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Gerry Salois, General Manager

November 22, 2015

Prompt, efficient service. Brought the car in for service and replacement of some parts. This was done quickly and was much appreciated. Having the car washed also improved More

by dwyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 23, 2015 -

Herb Chambers Honda of Burlington responded

Thank you! I'm so glad you are happy with your service experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Gerry Salois, General Manager

November 07, 2015

Excellent Service Every Time. I've been bringing my Honda to them since I purchased the car. Always treated with respect and courtesy by the people that work there, whether it be t More

by swappedbits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Nov 09, 2015 -

Herb Chambers Honda of Burlington responded

We really appreciate you taking the time to leave feedback for our dealership. A quality service experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

October 30, 2015

Great service department I have more than 350,000 miles on my 2005 AWD CRV; I have a long commute to work, and I put nearly 40,000 miles on the car each year. It always starts More

by David1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glen
Nov 02, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, David, for sharing your story! We really appreciate your business, as well as, your feedback on working with Chris. Thank you again and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

October 28, 2015

Routine service, but uncommon treatment! I bought my CR V at Herb Chambers in Burlington after trading in my Civic. Part of my reason for sticking with this dealership is the outstanding tre More

by Bonnie1254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dane Mello
Oct 29, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Bonnie, for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! June and Dane are valued members of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Gerry Salois, General Manager

October 27, 2015

Excellent Service June Fraser was very nice, very quick, and very good to direct her technicians to 'debug' my flashing 'low oil pressure' signal as an indication of th More

by abc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 27, 2015 -

Herb Chambers Honda of Burlington responded

Thank you so much for sharing your wonderful experience with June! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Gerry Salois, General Manager

October 27, 2015

engine light Phillip in Burlington was very helpful and friendly and got me in and out very quickly. I have had a lot of problems with my Honda odyssey since i bo More

by Honda 2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
phillip in service
Oct 27, 2015 -

Herb Chambers Honda of Burlington responded

Thank you so much for sharing your experience with Phillip! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Gerry Salois, General Manager

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