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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,663 Reviews

1,663 Reviews of Herb Chambers Honda of Burlington - Service Center

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December 17, 2015

Good work and excellent customer service, price..not so much I have been bringing my Honda family van to this location for several years. While customer service and quality of work are excellent, I honestly dre More

by Kbford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Dec 17, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with our team. I understand that repair costs can add up, we try to help our customers by providing service coupons. These coupon are available on our website. Perhaps the next time you're in need of service you could check that out first? We truly appreciate your business and thank you for choosing Herb Chambers Honda for your automotive needs. Sincerely, Gerry Salois, General Manager

December 17, 2015

Great dealership I have purchased 5 cars from this dealership and travel 40 miles to get there. Although there are others closer to where I live, I choose Herb Chambe More

by awagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Dec 17, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with our team. I’m so happy to hear you have had such enjoyable visits. We strive to provide our guests with the best customer experience and I’m thrilled we were able to provide you with exactly that. We appreciate your recommendation and thank you for choosing Herb Chambers Honda for your automotive needs. Sincerely, Gerry Salois, General Manager

December 15, 2015

Good, consistent service Personable service and not too time-consuming. They're easy to talk to. I really have nothing more to say. Happy to rate, but please don't ask for so More

by Sally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the name
Dec 16, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Sally, so much for taking the time to write this review. The entire Herb Chambers Honda team strives to make every guest feel at home in our dealership. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

December 14, 2015

Wanted to make it right Tricky issue as to whether battery was failing or not. They checked out battery and electrical system. No obvious answer, but they wanted me to be c More

by Milton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2015 -

Herb Chambers Honda of Burlington responded

Thank you! We really appreciate your business, as well as, your feedback on working with June. She is a valuable member of our team. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

December 12, 2015

fast and fiendly service Excellent service done quickly. my problem was with a remote starter installed by this dealership 2 years ago, it was a broken wire, they fixed it fo More

by Mikayla29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Dec 14, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Mikayla! I'm so glad that we were able to fix the remote control wire.. If any questions arise about your Honda, feel free to reach out to us. We value your continued business and hope you enjoy your Honda for many years to come! Best, Gerry Salois, General Manager

December 10, 2015

Friendly and fast service Needed an oil change and a state inspection sticker. Friendly and fast service at a good price. The dealership has a shuttle service if you need it. More

by IK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John (service adviser)
Dec 14, 2015 -

Herb Chambers Honda of Burlington responded

Thank you! We value your business and hope you enjoy your Honda for many years to come. Best, Gerry Salois, General Manager

December 10, 2015

General service I needed an oil change and tire rotation and the Heb Chambers Burlington service department met all of my expectations and completed the work quickly More

by tzed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall
Dec 10, 2015 -

Herb Chambers Honda of Burlington responded

Thank you so much for taking the time to give us positive feedback. We value your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

December 09, 2015

Brake work I brought my civic to Herb Chambers Burlington to have brakes replaced. Service Advisor was helpful, pleasant and informative. I noticed they have a More

by SueG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner, Jessica Johnson
Dec 10, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Sue! We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

November 30, 2015

oil change & new front wiper blades Was due for an oil change. I am part of the oil change program so no charge for that. I also asked for new wiper blades inserts (winter) to be insta More

by Janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei Hardy
Nov 30, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Janet, so much for the wonderful review. Andrei is a valued team member of our team and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

November 29, 2015

Quick service in a pinch This is a very efficient dealership. Repaired my airbag recall very quickly. Able to schedule service schedule online easily just a few days before ap More

by Lola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Hardey
Nov 30, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Lola! Our top priority is delivering flawless customer service. It's so nice to know that Andre was able to provide you with a pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Gerry Salois, General Manager

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