Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,665 Reviews of Herb Chambers Honda of Burlington - Service Center
Friendly and quick service The computer was down when I first arrived to have my car serviced. June was very apologetic and explained the delay ( although it didn't really seem The computer was down when I first arrived to have my car serviced. June was very apologetic and explained the delay ( although it didn't really seem like a delay). Service was completed before the estimated time we were given and we were on our way. I have always been satisfied with the customer service and professionalism of this dealership and will continue to do business here. More
Greatest Dervice at Herb Chambers Burlington From the purchase to having my CRV serviced, this dealership is #1. This is my 3rd purchase at this dealership and will always come back. Sergio has From the purchase to having my CRV serviced, this dealership is #1. This is my 3rd purchase at this dealership and will always come back. Sergio has taken great care of us! More
Great experience every time. The turn around is always quick on service and the prices are outstanding. I like to point it out to my husband everytime he comes back from his deale The turn around is always quick on service and the prices are outstanding. I like to point it out to my husband everytime he comes back from his dealership. My fees are generally a fraction of what he pays for the same services. More
herb chambers- best service ever I was given friendly courteous service. All associates were very accomodating and my advisor Andrei Hardy gave me a 10% discount because he knew I w I was given friendly courteous service. All associates were very accomodating and my advisor Andrei Hardy gave me a 10% discount because he knew I was waiting a little while. More
Service appointment for oil change/30K check I was greeted right away by June and she looked at what I requested which was an oil change and new front wiper blades plus the 30K check. Since I onl I was greeted right away by June and she looked at what I requested which was an oil change and new front wiper blades plus the 30K check. Since I only bought the CRV in May she knew they had already done many things that didn't need to be repeated so she made sure I didn't have service done on unnecessary things. I truly appreciate that honesty. June was great and very patient with me as I am somewhat difficult to understand due to a neurological condition. Upon checking out I had a very nice young man who was also extremely kind and very professional. I never had to wait more than a minute and he was very helpful. This was only my second visit to this dealership and I wasn't quite sure of where the car would be when finished. More
"Always a Positive Experience" I have been having my vehicle serviced at Herb Chambers of Burlington since buying it. I am always greeted warmly and all my questions are answered i I have been having my vehicle serviced at Herb Chambers of Burlington since buying it. I am always greeted warmly and all my questions are answered in a courteous manner. The work is done in a reasonable time frame and the customer wait area is comfortable. I have used the Shuttle service several times and the driver has always been friendly and prompt in getting me to my destination. I would highly recommend this dealership and its service department. More
Wonderful as expected ! Chris Glen is an excellent service technician. As usual, he went above and beyond to determine the service and repairs needed to my son's car. Chris i Chris Glen is an excellent service technician. As usual, he went above and beyond to determine the service and repairs needed to my son's car. Chris investigated which ones could be covered by the certified warranty and found discounts for other repairs. We have known Chris for over 20 years - since he first started at Honda. He's #1 in our book !! More
MA Inspection Sticker All was done thoroughly and very quickly. The friendly service definitely appreciated. I was in and out very quickly. This same quality service hap All was done thoroughly and very quickly. The friendly service definitely appreciated. I was in and out very quickly. This same quality service happened a month ago when my 2003 Honda Accord was serviced with multiple issues--again, quick and friendly service by Chris Glenn More
major repair I needed a major repair and it could have gone wrong but the crew at Herb Chambers did everything to ensure that all went well. Thank you for all you I needed a major repair and it could have gone wrong but the crew at Herb Chambers did everything to ensure that all went well. Thank you for all your efforts. More
Outstanding Customer Service I recently had to have my Honda CRV towed to Herb Chambers in Burlington. I bought my CRV here and the service has been nothing short of stellar. I I recently had to have my Honda CRV towed to Herb Chambers in Burlington. I bought my CRV here and the service has been nothing short of stellar. I had to have a dead battery replaced and an oil change. I have a prepaid oil change program card which was in my glove compartment. They did not charge me for the oil change and took my word for it about the prepaid card and I will have it punched twice on my next oil change. Now that's customer service. I have been to the dealership probably 4 times since purchasing my CRV and they have always exceeded my expectations. If all businesses ran like this, it would be a much better world and we'd all be VERY happy customers. I highly recommend Herb Chambers and would buy again from them in a heart beat! More