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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,665 Reviews

1,665 Reviews of Herb Chambers Honda of Burlington - Service Center

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January 13, 2016

Friendly and quick service The computer was down when I first arrived to have my car serviced. June was very apologetic and explained the delay ( although it didn't really seem More

by Danidrew99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for taking the time to give us positive feedback. We value your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

January 08, 2016

Greatest Dervice at Herb Chambers Burlington From the purchase to having my CRV serviced, this dealership is #1. This is my 3rd purchase at this dealership and will always come back. Sergio has More

by luvmycrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! I'm so happy to read that your car-buying experience with Sergio was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Sergio did just that. We appreciate your business and look forward to seeing you again. Happy New Year! Gerry Salois, General Manager

January 04, 2016

Great experience every time. The turn around is always quick on service and the prices are outstanding. I like to point it out to my husband everytime he comes back from his deale More

by LisaLexington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Flannery
Jan 04, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Lisa, for taking the time to share your experience with John. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come. Happy New Year! Gerry Salois, General Manager

January 01, 2016

herb chambers- best service ever I was given friendly courteous service. All associates were very accomodating and my advisor Andrei Hardy gave me a 10% discount because he knew I w More

by Joanna1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei Hardy
Jan 04, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Joanna! On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come. Happy New Year! Gerry Salois, General Manager

December 30, 2015

Service appointment for oil change/30K check I was greeted right away by June and she looked at what I requested which was an oil change and new front wiper blades plus the 30K check. Since I onl More

by ALS Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating. I’m so pleased to know that June proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

December 30, 2015

"Always a Positive Experience" I have been having my vehicle serviced at Herb Chambers of Burlington since buying it. I am always greeted warmly and all my questions are answered i More

by Roberta21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Dec 31, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Roberta, for taking the time to share your encouraging words and kind recommendation. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

December 28, 2015

Wonderful as expected ! Chris Glen is an excellent service technician. As usual, he went above and beyond to determine the service and repairs needed to my son's car. Chris i More

by Cap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glen
Dec 28, 2015 -

Herb Chambers Honda of Burlington responded

Thank you so much! I'm so pleased Chris has been able to assist you over the past 20 years. I will be certain to share your kind words with him. Thank you again and we look forward to working with you again in the future! Best, Gerry Salois, General Manager

December 27, 2015

MA Inspection Sticker All was done thoroughly and very quickly. The friendly service definitely appreciated. I was in and out very quickly. This same quality service hap More

by gkachen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servicekk==CHRIS GLEN
Dec 28, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to leave this positive feedback for us. I'm thrilled to know that your experience with Chris and our service crew went so well. We strive to provide this level of service to each and every customer, whether for sales or for service. I've shared your kind words with my entire team here. Thank you for your business, and we look forward to being able to assist you again in the future! Gerry Salois, General Manager

December 25, 2015

major repair I needed a major repair and it could have gone wrong but the crew at Herb Chambers did everything to ensure that all went well. Thank you for all you More

by George N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip
Dec 28, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to leave this positive feedback for us. I've shared your kind words with my entire team here. Thank you for your business, and we look forward to being able to assist you again in the future! Gerry Salois, General Manager

December 23, 2015

Outstanding Customer Service I recently had to have my Honda CRV towed to Herb Chambers in Burlington. I bought my CRV here and the service has been nothing short of stellar. I More

by br350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John in service
Dec 23, 2015 -

Herb Chambers Honda of Burlington responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased June, John and Sergio were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Gerry Salois, General Manager

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