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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,619 Reviews

1,619 Reviews of Herb Chambers Honda of Burlington - Service Center

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August 21, 2015

GREAT Great service I would recommend Andrei and this location very clean dealership only complaint would be...slow wifi .update wifi boost I would recommen More

by catcallais
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei H
Aug 21, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for your encouraging words and kind recommendation of Andrei. We take great pride in surpassing any and all expectations you might have in your service decision. I'll make sure to look into the wifi speed. Thank you for your support and we look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

August 18, 2015

Airbag recall John assisted me when I brought my car in for the passenger airbag recall. He was exceptionally helpful, friendly, and professional. The whole proce More

by Meg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Aug 19, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Meg! I'm so happy to know that John made your service experience so enjoyable. We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

August 17, 2015

Impecable Customer Service I have leased my 3rd Honda vehicle through Herb Chambers Honda of Burlington and one of the main reasons is their great customer service! As humans w More

by mannersmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Flannery
Aug 17, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for your kind words and for taking the time to share your positive experience with us. We thank you for your business and look forward to working with you again in the future! Kind Regards, Gerry Salois, General Manager

August 07, 2015

Good Service This is the first time I've had a routine service performed at this dealership. The service advisor was most helpful in that she made suggestions to More

by rs123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 07, 2015 -

Herb Chambers Honda of Burlington responded

This is exactly the kind of feedback we love to hear from our guests! Thank you for taking the time to post such a kind review. I’ll be sure to share this with June as I know she’ll appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

August 02, 2015

service visit Every customer service rep has been very helpful, always quick to provide accurate and helpful information regarding service issues. Very responsive t More

by peolko74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carelli
Aug 03, 2015 -

Herb Chambers Honda of Burlington responded

Thank you so much for sharing your wonderful experience with Mike! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Gerry Salois, General Manager

August 01, 2015

Great service Philip in the service department was great! The issues were resolved quickly and Honda even shuttled me to and from work while they had my car! Great More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip
Aug 03, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Jessica! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Gerry Salois, General Manager

July 31, 2015

Competent and reliable service. Over the past four years, Herb Chambers has maintained my 2011 Accord - I find the personnel knowledgeable and reliable - my experience to date puts t More

by Customer Response #1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Aug 03, 2015 -

Herb Chambers Honda of Burlington responded

Thank you so much for sharing your wonderful experience with Phillip! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Gerry Salois, General Manager

July 30, 2015

Great Service Routine Service and Air Bag recall - great service as always. I've had my Honda CRV serviced in Burlington since I purchased it and have received exc More

by Phyllis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Codner
Jul 30, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your recent experience with us. Philip is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Gerry Salois, General Manager

July 21, 2015

very good service, work completed satisfactory and in the time mentioned. June was very helpful and kept me informed as to what was going on. More

by josie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 21, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Josie, for taking time out of your day to write this review. June is a wonderful member of the team and I'm happy to know that she took such good care of you. Please let us know if there is anything else we can help with. Best, Gerry Salois, General Manager

July 20, 2015

Oil change made easy Hrs of dealership excellent for working people. Reliable service. Friendly atmosphere and location conveniently located. Coupon was applied for o More

by May
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Person at service desk
Jul 21, 2015 -

Herb Chambers Honda of Burlington responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We value your business and we look forward to working with you again in the future! Best, Gerry Salois, General Manager

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