Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,672 Reviews of Herb Chambers Honda of Burlington - Service Center
Pleasant, polite, prompt, productive. Excellent, friendly service rep. Answered my questions and followed up on my concerns. Everything I wanted was done in about 70 minutes--very reasonab Excellent, friendly service rep. Answered my questions and followed up on my concerns. Everything I wanted was done in about 70 minutes--very reasonable time. More
Unscheduled oil change and wiper blade change Service rep was friendly, prompt, courteous, very helpful and accommodating. Pleasant to deal with - Excellent. I go to the Burlington location for Service rep was friendly, prompt, courteous, very helpful and accommodating. Pleasant to deal with - Excellent. I go to the Burlington location for service for convenience; purchased in Boston because I was looking at a Mini Cooper, Toyota and Honda and could find all three dealers close together for the purpose of looking at different vehicles. More
Efficient and done well Everyone was friendly the waiting area was very comfortable job well done I was taken right away . I was pleasantly surprised the amount of time it Everyone was friendly the waiting area was very comfortable job well done I was taken right away . I was pleasantly surprised the amount of time it took to complete More
Excellent! They provide the excellent service as always. It will be great if they can either provide a private room for customers using cell phone or have a si They provide the excellent service as always. It will be great if they can either provide a private room for customers using cell phone or have a sign there for "not using cell phone". More
Prompt friendly and expert service Friendly, accommodating staff. I went to purchase a back up key. They noticed my break light was out and replaced that also. Reasonable prices and pro Friendly, accommodating staff. I went to purchase a back up key. They noticed my break light was out and replaced that also. Reasonable prices and prompt service. More
oil change and recall notice I had my oil changed and asked the representative about 3 recall notices. One was the airbag and knew that they would be coming in mid July. Then I I had my oil changed and asked the representative about 3 recall notices. One was the airbag and knew that they would be coming in mid July. Then I had another recall regarding upgrade software for the battery which they did along with my oil change and the third was a recall on my weather strip which will be done sometime this week when the part comes in. I was very satisfied with the work that was done on Sunday. More
Bad experience Took my car in for an oil change and ended up with a scratch/side swipe on my passenger front door. I couldn't believe it. Service told me they would Took my car in for an oil change and ended up with a scratch/side swipe on my passenger front door. I couldn't believe it. Service told me they would fix at no charge and I am expecting a call from herb chambers on Tuesday. I hope you find out how it happened and I hope you will be more careful with your customers cars. More
Service experience Brought vehicle in for oil/transmission fluid change as well as for a starter relay issue. My tires were also rotated and the vehicle received a wash Brought vehicle in for oil/transmission fluid change as well as for a starter relay issue. My tires were also rotated and the vehicle received a wash and looked brand new again! All the work was performed in a timely manner and at a price I was happy with. More
Simple Service Service was just an oil change and a wiper install. Bit more of a wait then normal, but I went in on a rainy Saturday. Service was just an oil change and a wiper install. Bit more of a wait then normal, but I went in on a rainy Saturday. More
Scheduled maintenance. I brought my CRV in for scheduled maintenance. The work was done as was explained to me by the service rep (Chris). Chris summarized the work after it I brought my CRV in for scheduled maintenance. The work was done as was explained to me by the service rep (Chris). Chris summarized the work after it was completed. I also had a question regarding another maintenance issue. Chris explained the procedure for performing that service and scheduled a time to do that. More