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Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,619 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,619 Reviews of Herb Chambers Honda of Burlington - Service Center
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December 28, 2015
Wonderful as expected ! Chris Glen is an excellent service technician. As usual, he went above and beyond to determine the service and repairs needed to my son's car. Chris i Chris Glen is an excellent service technician. As usual, he went above and beyond to determine the service and repairs needed to my son's car. Chris investigated which ones could be covered by the certified warranty and found discounts for other repairs. We have known Chris for over 20 years - since he first started at Honda. He's #1 in our book !! More
by Cap
Employees Worked With
Chris Glen
December 27, 2015
MA Inspection Sticker All was done thoroughly and very quickly. The friendly service definitely appreciated. I was in and out very quickly. This same quality service hap All was done thoroughly and very quickly. The friendly service definitely appreciated. I was in and out very quickly. This same quality service happened a month ago when my 2003 Honda Accord was serviced with multiple issues--again, quick and friendly service by Chris Glenn More
by gkachen
Employees Worked With
Servicekk==CHRIS GLEN
December 25, 2015
major repair I needed a major repair and it could have gone wrong but the crew at Herb Chambers did everything to ensure that all went well. Thank you for all you I needed a major repair and it could have gone wrong but the crew at Herb Chambers did everything to ensure that all went well. Thank you for all your efforts. More
by George N
Employees Worked With
Phillip
December 23, 2015
Outstanding Customer Service I recently had to have my Honda CRV towed to Herb Chambers in Burlington. I bought my CRV here and the service has been nothing short of stellar. I I recently had to have my Honda CRV towed to Herb Chambers in Burlington. I bought my CRV here and the service has been nothing short of stellar. I had to have a dead battery replaced and an oil change. I have a prepaid oil change program card which was in my glove compartment. They did not charge me for the oil change and took my word for it about the prepaid card and I will have it punched twice on my next oil change. Now that's customer service. I have been to the dealership probably 4 times since purchasing my CRV and they have always exceeded my expectations. If all businesses ran like this, it would be a much better world and we'd all be VERY happy customers. I highly recommend Herb Chambers and would buy again from them in a heart beat! More
by br350
December 21, 2015
service Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Servic Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Service was great.Service was great. More
by John Fitz
Employees Worked With
December 18, 2015
Oil level loss recall test Successful 1000-mile oil loss check test successfully completed. No reason to replace parts. Names of personal were various over time - Please provid Successful 1000-mile oil loss check test successfully completed. No reason to replace parts. Names of personal were various over time - Please provide NA when answer list is not applicable! More
by Sunset Geezer
Employees Worked With
Various...
December 17, 2015
Good work and excellent customer service, price..not so much I have been bringing my Honda family van to this location for several years. While customer service and quality of work are excellent, I honestly dre I have been bringing my Honda family van to this location for several years. While customer service and quality of work are excellent, I honestly dread having to bring my car in as it often results in extremely expensive repairs at the end of the day. I have found similar situations at most area Honda dealers and am now in a position of researching a smaller garage that could offer more competitive price points for any significant repairs or service to my car. More
by Kbford
Employees Worked With
not sure
December 17, 2015
Great dealership I have purchased 5 cars from this dealership and travel 40 miles to get there. Although there are others closer to where I live, I choose Herb Chambe I have purchased 5 cars from this dealership and travel 40 miles to get there. Although there are others closer to where I live, I choose Herb Chambers because of the great treatment I receive there. The employees are friendly, courteous and professional. The sales force is very knowledgeable, and the service department is quick and thorough. This is a well run dealership. I recommend buying a car at Herb Chambers Honda. More
by awagner
Employees Worked With
John Silva
December 15, 2015
Good, consistent service Personable service and not too time-consuming. They're easy to talk to. I really have nothing more to say. Happy to rate, but please don't ask for so Personable service and not too time-consuming. They're easy to talk to. I really have nothing more to say. Happy to rate, but please don't ask for so much! More
by Sally
Employees Worked With
I don't know the name
December 14, 2015
Wanted to make it right Tricky issue as to whether battery was failing or not. They checked out battery and electrical system. No obvious answer, but they wanted me to be c Tricky issue as to whether battery was failing or not. They checked out battery and electrical system. No obvious answer, but they wanted me to be comfortable with the car and went ahead and replaced the battery! Great customer service. THanks June for staying with it. More
by Milton
Employees Worked With
