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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,672 Reviews

1,672 Reviews of Herb Chambers Honda of Burlington - Service Center

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July 08, 2016

Good and honest services On time service with a honest estimate, fixed the problems within the estimate, every time I visited them. I will recommend other people to use their More

by Hzhu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2016 -

Herb Chambers Honda of Burlington responded

We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Gerry Salois, General Manager

July 06, 2016

New Air bag ++ I had my airbag replaced -- June was awesome keeping me informed--the vehicle needed a battery and a sticker -- awes everything was done for me when I More

by honda crv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

July 03, 2016

Best car-buying experience ever!! I bought my 2013 Civic from Sergio about 4 months ago, and it was the best car-buying experience I have ever had. Unlike other sales people I've dea More

by Tinabina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased June and Sergio were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Gerry Salois, General Manager

July 03, 2016

Oil change Everything was great besides having to listen to the service receptionist complain about how long she had worked that day (10 hours, no break) she pro More

by Riz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget
Jul 05, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for letting us know about this and please accept our sincere apologies. That sort of behavior is certainly not how we expect our team to behave and will be addressed immediately. Best, Gerry Salois, General Manager

July 01, 2016

good service the service dept was very nice to me didn't have to wait long the price was reasonable.I would recompensed to a friend thanks More

by mike P Perry62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Gerry Salois, General Manager

June 30, 2016

Vey good services The person from the Service department was very helpful, I was Satisfied 100% thank you very much for your help and careing. the Best dealer Herb More

by Tytta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with June. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

June 27, 2016

Great Communication was friendly and clear. Service was quick and timely. It was highly recommended. Thank you. More

by norman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for your business and we hope to have the opportunity to serve your automotive needs for many more years to come! All the best, Gerry Salois, General Manager

June 18, 2016

excellent service. Time & service friendlyness The service was great,wait time fine. Information on some auto body work was informative. I will come back for future service. The indicator signs More

by Eletric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Carelli
Jun 20, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

June 10, 2016

2 cars and almost 400,000 miles - great service department . I've been coming here for 10 years. I live over an hour away but coming back because of the quality of the people and the service. Thanks Dan More

by DannyO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for this terrific review and for your continued business. I'm so glad June and our service crew have been able to assist you with your Honda service needs over the past 10 years. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind Regards, Gerry Salois, General Manager

June 08, 2016

Super Service The service provided by Chris Glen and the Service Department continue to be superb. Chris has helped me over the years with excellent service--very More

by gkachen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Sergio, Chris and our service department. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

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