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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,619 Reviews

1,619 Reviews of Herb Chambers Honda of Burlington - Service Center

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January 25, 2016

Recent Service Visit I recently brought my Honda CR-V for a service visit. A warning light appeared on the dash. After calling the service center they suggested that I More

by TPO_CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! We appreciate your business and we look forward to serving your automotive needs for many more years to come. Best, Gerry Salois, General Manager

January 22, 2016

Well done. My experience was completely positive even after having to return because there was a small problem. Upon returning I was pleased because the problem More

by kmfc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 23, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! This is exactly the kind of feedback that we love to hear. We value your business and we look forward to working with you again in the future! Best, Gerry Salois, General Manager

January 22, 2016

fising tire We had a flat and brought the car in the middle of a workday. We were greeted right away. They were able to fix the tire with a plug. In and out in le More

by pjs100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Jan 22, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for taking the time to write this review. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

January 22, 2016

Routine Maintenance Quick service without an appointment. Had a slow leak on one tire which was replaced quickly. Service representative was friendly and very quick to More

by Jpagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Visconte, Brian Ritchie, Mike Carelli, Brian Madden
Jan 25, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! We greatly appreciate your recommendation and look forward to serving all of your automotive needs for many more years to come. Sincerely, Gerry Salois, General Manager

January 13, 2016

Friendly and quick service The computer was down when I first arrived to have my car serviced. June was very apologetic and explained the delay ( although it didn't really seem More

by Danidrew99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for taking the time to give us positive feedback. We value your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

January 08, 2016

Greatest Dervice at Herb Chambers Burlington From the purchase to having my CRV serviced, this dealership is #1. This is my 3rd purchase at this dealership and will always come back. Sergio has More

by luvmycrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! I'm so happy to read that your car-buying experience with Sergio was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Sergio did just that. We appreciate your business and look forward to seeing you again. Happy New Year! Gerry Salois, General Manager

January 04, 2016

Great experience every time. The turn around is always quick on service and the prices are outstanding. I like to point it out to my husband everytime he comes back from his deale More

by LisaLexington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Flannery
Jan 04, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Lisa, for taking the time to share your experience with John. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come. Happy New Year! Gerry Salois, General Manager

January 01, 2016

herb chambers- best service ever I was given friendly courteous service. All associates were very accomodating and my advisor Andrei Hardy gave me a 10% discount because he knew I w More

by Joanna1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei Hardy
Jan 04, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Joanna! On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come. Happy New Year! Gerry Salois, General Manager

December 30, 2015

"Always a Positive Experience" I have been having my vehicle serviced at Herb Chambers of Burlington since buying it. I am always greeted warmly and all my questions are answered i More

by Roberta21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Dec 31, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Roberta, for taking the time to share your encouraging words and kind recommendation. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

December 30, 2015

Service appointment for oil change/30K check I was greeted right away by June and she looked at what I requested which was an oil change and new front wiper blades plus the 30K check. Since I onl More

by ALS Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating. I’m so pleased to know that June proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

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