Herb Chambers Honda of Burlington - Service Center

As always, an excellent experience! As the owners of four Hondas, we have worked closely with Herb Chambers over the past 18 years. In the past week we serviced one Honda and sold anothe As the owners of four Hondas, we have worked closely with Herb Chambers over the past 18 years. In the past week we serviced one Honda and sold another. The staff's commitment to customer service is excellent and we have 100% confidence in all repairs. We recommend Herb Chambers Honda without reservation. They are the best! More

Chris Glen It is my pleasure to write this review of my experience @ Herb Chambers Honda in Burlington. I've used this dealership for the installation of an auto It is my pleasure to write this review of my experience @ Herb Chambers Honda in Burlington. I've used this dealership for the installation of an automatic starter, a manufacturer's recall, and several mechanical repairs. My first visit did not go smoothly due to the service not being able to be performed when scheduled; Chris stepped in and explained the situation and offered to discount the service and everything went smoothly from there. He even went a step further and offered to discount Service on my timing belt after I told him that it was going to need to be replaced. I've gone back to this location multiple times and will continue to do so because of the excellent customer service I was provided by Chris a. Since working with Chris, my experience at this location has always been positive and my car is always ready when promised. In summation, I find Chris to be personable and professional and I would highly reccommend him and his service team @ Herb Chambers Honda in Burlington. More

Committed to fixing car! I had a handful of items with my car that needed to be addressed, including a concerning sound coming from underneath my car. The dealership was I had a handful of items with my car that needed to be addressed, including a concerning sound coming from underneath my car. The dealership was able to fix everything but that sound on the first visit. When I brought the car back on the second day, John, the service center representative, did a wonderful job making sure the work was expedited and done to my satisfaction. I have always been satisfied with this dealership's service center and John is a huge reason! More

Thank You For The Excellent Service Each & Every Time!! In and out in no time! Needed Ma State Inspection Sticker. The service department has always been great, so i will be back with my Honda CRV to get ti In and out in no time! Needed Ma State Inspection Sticker. The service department has always been great, so i will be back with my Honda CRV to get tires installed before winter arrives. More

Service We just moved here and needed our brakes checked immediately. The service department was very helpful and friendly! June was perfect and very accommo We just moved here and needed our brakes checked immediately. The service department was very helpful and friendly! June was perfect and very accommodating. We will be back. More

My SUV limped in and drove out in no time at all. Trouble lights appeared on my dash board. John Silva wrote the service order and it was diagnosed and repaired in short order. John is always profe Trouble lights appeared on my dash board. John Silva wrote the service order and it was diagnosed and repaired in short order. John is always professional and courteous and lets you understand the issues at hand. John is a true asset to the dealership. More

My car was brought in for routine maintenance All of the routine maintenance work was done thoroughly. The wait time for the work was actually shorter than originally estimated. Another fine job a All of the routine maintenance work was done thoroughly. The wait time for the work was actually shorter than originally estimated. Another fine job as usual. More

Excellent service I had a problem with the air conditioner not working. I spoke with Service Rep. June Fraser who made arrangements for med to come in the following m I had a problem with the air conditioner not working. I spoke with Service Rep. June Fraser who made arrangements for med to come in the following morning. When I arrived she had all the paper work completed and the vehicle was taken in right away. It was found to be a defect that was covered under an extended warranty, and the necessary repairs were made very quickly. During my time there I spoke not only to Ms. Fraser, but to the service manager, and even to the technician who had worked on my vehicle. The amazing level of service was fantastic. I have purchased several Honda vehicles over the years at another dealership. My next Honda purchase will be at Herb Chambers in Burlington. If my experience this week is any indication of the level of customer service you provide, then why would I go anywhere else. Thanks again, Jim Pierce (A very satisfied customer! ) More

All is well at Herb Chambers Honda of Burlington Everything that need to get got done in a timely fashion. Reasonably priced. So, ultimately there were no surprises which is what I like. That's it Everything that need to get got done in a timely fashion. Reasonably priced. So, ultimately there were no surprises which is what I like. That's it. More

went in for a quick oil change every thing went according to plan. That's all I've got to say. I'm not happy about having to type some more words. every thing went according to plan. That's all I've got to say. I'm not happy about having to type some more words. More