Herb Chambers Honda of Burlington - Service Center

Service department was great. Service department called us within a couple of hours to tell us what was wrong and what needed to be done. Great customer service skills and willing Service department called us within a couple of hours to tell us what was wrong and what needed to be done. Great customer service skills and willing to give us our car and come back when it was convenient for us. More

I was there for yearly check up and my sticker. Each time I have been to the service dept. I have been treated with the best help & politeness. Chris is wonderful to work with and makes sure that Each time I have been to the service dept. I have been treated with the best help & politeness. Chris is wonderful to work with and makes sure that everything I needed is attended to. In fact, everyone there is always helpful. But most of all, the service and work is A-1 and that is what I also look for. More

Great people I haved leased and owned Honda accords for about 20 years (same dealership) from the manager to sales to service all have been excellent. I travel al I haved leased and owned Honda accords for about 20 years (same dealership) from the manager to sales to service all have been excellent. I travel almost an hour away for service but it's worth it they get you in and out as soon as they can More

Excellent service I went there to check if a recall is feasible for my car. I was recommended to check engine oil consupmtion after 1000 miles. When I came back today, I went there to check if a recall is feasible for my car. I was recommended to check engine oil consupmtion after 1000 miles. When I came back today, john recognize me and get my car checked quickly. Thanks. More

Service experience ( Honda Civic ) Work done on time. Though mentioned that wash will be done with vacuum from inside but I see no evidence that vacuum was done. No big deal. Thanks Work done on time. Though mentioned that wash will be done with vacuum from inside but I see no evidence that vacuum was done. No big deal. Thanks More

Fantastic dealership I recently brought my car to Herb Chambers Honda in Burlington, MA for routine service. It was a Saturday morning, and even though they were extremely I recently brought my car to Herb Chambers Honda in Burlington, MA for routine service. It was a Saturday morning, and even though they were extremely busy, my car was serviced in a very timely manner. The staff is very friendly, courteous and professional. I drive 80 miles round trip to this dealership because of the excellent service I receive. They are the best. More

These guys are simply the best For almost 30 years I have bought Hondas at this dealership and had them serviced there. I will continue to do so until I either can no longer drive For almost 30 years I have bought Hondas at this dealership and had them serviced there. I will continue to do so until I either can no longer drive or actually die. They are simply the best. They find the car I want and then take such good care of it and me. Thanks everyone. More

Outstanding Service! I was able to book a 7:30 am service appointment very easily online. I arrived early on a chilly Friday morning. They got me in quickly and out by 8:1 I was able to book a 7:30 am service appointment very easily online. I arrived early on a chilly Friday morning. They got me in quickly and out by 8:15. Though they could not do a car wash due to the temperature, They vacuumed inside! Such a nice surprise. I can't remember the name of the sales rep that helped me out, but he was phenomenal. He was even able to get me a $10 off coupon! Thanks! More

Great Service Had the pleasure to work with John Silva from Customer service and Fernando as my mechanic. John was very courteous and went out of his way to make my Had the pleasure to work with John Silva from Customer service and Fernando as my mechanic. John was very courteous and went out of his way to make my experience pleasant. Fernando did a quality job on all the repairs. He also might have saved our lives by pointing out how replacing the back breaks was a necessity given how bad they are and how dangerous it can be. More

Systematic, informed and without surprises The process is organized and systematic from when you walk in the door - reps to talk to and continue the dialogue. Mine - Valerie - kept me informed The process is organized and systematic from when you walk in the door - reps to talk to and continue the dialogue. Mine - Valerie - kept me informed by cell phone of the issues and recommendations but did not assume anything in terms of what I wanted to approve. Easy to deal with. More