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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,672 Reviews

1,672 Reviews of Herb Chambers Honda of Burlington - Service Center

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August 29, 2016

Excellent service, as always I brought my CRV in for the replacement of the airbag mechanism die to the nationwide airbag recall. My car was done on one hour and I was called imme More

by br350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure name - sorry!
Aug 29, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your story! We value your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

August 27, 2016

Always treated with professionalism and courtesy. I have bought 3 new Honda's from Burlington Honda starting since 2002. The professionalism and courtesy from all staff have been greatly appreciated. More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvin Rivera, Sevice Adviser; John Flannery Service & Parts Director Herb Chambers Honda of Burlington = please add more Names under the service category.!!!
Aug 29, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Denise, so much for your feedback on your recent experience with our team. We take pride in providing exceptional customer service and I'm so happy our sales and service team were able to do exactly that. Thank you for your comments and we hope to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

August 25, 2016

Great service friendly and efficient I LOVE Herb Chambers. Service department is friendly, efficient and reliable. Chris is wonderful at getting back to you. Waited for my car and done More

by Jsb17
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 25, 2016 -

Herb Chambers Honda of Burlington responded

Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Chris and our service department. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Gerry Salois, General Manager

August 25, 2016

Job Well done! They did an excellent job fixing the sunroof switch. All the people work there are very police and they are really try their best to help you. Highl More

by huan zhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guys I worked with is not in the choices above, but June was great too.
Aug 25, 2016 -

Herb Chambers Honda of Burlington responded

I sincerely appreciate the time it took for you write this great review about our service team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Gerry Salois, General Manager

August 25, 2016

Happy Customer The Herb Chambers service department is the best. I was in and out quickly. All of the employees are friendly, knowledgeable and professional. It i More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Angela, so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

Aug 25, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Angela, so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

August 22, 2016

Excellent Service I would like to recommend to any needing service. I love being able to have my serviced on Sunday morning. The service is fast as well as through. Car More

by richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Richard! I really appreciate your feedback on working with June. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Gerry Salois, General Manager

August 21, 2016

Repair of my Motor Starter. Having been a customer for over 9 years there is no day i left there without a smile. Experienced and respectful service team members lead by Philip a More

by LuLu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert(sales)- very decent gentleman , Philip, John , Brian Madden
Aug 22, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to write about your experience over the years with Brian, Robert, Philip, John and Richard. At Herb Chambers Honda of Burlington, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We greatly appreciate your recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

August 19, 2016

Honda air bag replacement I bought my 2011 CRV from your dealership was notified I need to have airbag replaced I keep calling and am told you don't have them yet? And I will More

by clewko
Recommend Dealer
Yes
Employees Worked With
August 13, 2016

Spanish speaking service customer I can't find words to describe how wonderful it feels when you can talk to someone in your own language, needless to say, when you are trying to expla More

by Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvin Rivera
Aug 15, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Patty, for taking the time to share your encouraging words and kind recommendation of Elvin. We take great pride in surpassing any and all expectations you might have when servicing your vehicle. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

August 11, 2016

Great! I am Honda customer for over 16 years and the Honda cars are the best. I recommend for every one. Chris Glen at the service department is very profess More

by Honda
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chrin Glen
Aug 11, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! Chris is such an asset to this team and I'm so glad you've enjoyed working with him. We truly value your business and we hope to have the opportunity to serve your automotive needs for many years to come. Best, Gerry Salois, General Manager

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