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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,695 Reviews

1,695 Reviews of Herb Chambers Honda of Burlington - Service Center

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January 04, 2017

Battery related problem My battery had discharged - apparently due to the cold weather and short trips that did not allow the battery to recharge - I was back on the road aft More

by Customer Response #1
Recommend Dealer
Yes
Employees Worked With
Jessica Johnson
Jan 05, 2017 -

Herb Chambers Honda of Burlington responded

Thank you! We are so happy to know Jessica was able to assist you with your service needs. We wish you many miles of happy driving in your Honda! Happy New Year! Gerry Salois, General Manager

January 03, 2017

Wounderful service Service technician Philip was very helpful. Answered all questions Excellcent price too Excellent job by service technician Philip. I always get More

by Boomer99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service technician Philip
Jan 03, 2017 -

Herb Chambers Honda of Burlington responded

Thank you and Happy 2017! Servicing your vehicle should be a painless experience and I'm so happy to know that Philip was able to deliver. If there is anything further we can do to assist you, please feel free to reach out as we are always happy to help! Best, Gerry Salois, General Manager

December 29, 2016

Awesome service Had a great service experience with Chris Glen and the service team at Honda. Good, honest evaluation, very clear about the wait time and the price wa More

by Doug Hastings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen, Khalid Saissi
Dec 29, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! Servicing your vehicle should be a stress-free and smooth experience and I'm so happy to know that Chris and Khalid were able to deliver. If there is anything further we can do to assist you, please feel free to reach out as we are always happy to help! Happy Holidays! Gerry Salois, General Manager

December 25, 2016

Excellent service Very good job all around! Best dealership. I have been a customer with them for more than 20 years. They have always been very good. More

by Mom of 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Dec 27, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for sharing your experience with John! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Happy Holidays! Gerry Salois, General Manager

December 23, 2016

Replaced a dead car battery Great Job replacing old car battery and checking soft tires for wear and air pressure levels. Lots of good coffee to warm you on a cold mornings. More

by Berrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phillip Codner -Super guy, hard worker, very knowledgable about Honda and service requirements
Dec 23, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to tell us about your experience. We value your business and we look forward to serving your automotive needs for many more years to come. Happy Holidays! Gerry Salois, General Manager

December 14, 2016

Service Excellent sevice from June Fraser making it a pleasant experience. Her care from beginning to our departure kept us in the loop. As always a comfortab More

by Bob318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Happy Holidays! Gerry Salois, General Manager

December 11, 2016

Prompt and courteous state inspection Excellent and courteous as usual. Only issue was delay in retrieval of auto after service. Apparent lack of communication between office staff and s More

by coithonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with June. We value your business and hope to see you again soon! Best, Gerry Salois, General Manager

December 09, 2016

Recent Service Recent oil change, tech found a few minor replacements needed to be done, I was finished in less than 1 hr. Received my complementary car which is alw More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Johnson
Dec 09, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Janet, for providing us with this great feedback! Jessica and our service techs are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Gerry Salois, General Manager

December 05, 2016

Routine Maintenance on Saturday afternoon You took my car in after noon on a Saturday for routine maintenance, plus an alignment. You had it ready for me to pick up in a couple of hours. I w More

by Mike Fox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica A Johnson
Dec 05, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Mike! It is so kind of you to compliment Jessica and I will be sure to tell her what a great job she is doing. If you have any questions, please do not hesitate to call us. We are always here for you! Best, Gerry Salois, General Manager

December 03, 2016

Way above your average dealership Been a customer for almost 10 years. Expect an 1 to 1.5 hour wait for the work to be completed, because they can be very busy with lots of customers More

by Boston Biz Pro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
Dec 05, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with. Best, Gerry Salois, General Manager

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