Back

Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,619 Reviews

1,619 Reviews of Herb Chambers Honda of Burlington - Service Center

Sort by
July 03, 2016

Best car-buying experience ever!! I bought my 2013 Civic from Sergio about 4 months ago, and it was the best car-buying experience I have ever had. Unlike other sales people I've dea More

by Tinabina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased June and Sergio were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Gerry Salois, General Manager

July 01, 2016

good service the service dept was very nice to me didn't have to wait long the price was reasonable.I would recompensed to a friend thanks More

by mike P Perry62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Gerry Salois, General Manager

June 30, 2016

Vey good services The person from the Service department was very helpful, I was Satisfied 100% thank you very much for your help and careing. the Best dealer Herb More

by Tytta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with June. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

June 27, 2016

Great Communication was friendly and clear. Service was quick and timely. It was highly recommended. Thank you. More

by norman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for your business and we hope to have the opportunity to serve your automotive needs for many more years to come! All the best, Gerry Salois, General Manager

June 18, 2016

excellent service. Time & service friendlyness The service was great,wait time fine. Information on some auto body work was informative. I will come back for future service. The indicator signs More

by Eletric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Carelli
Jun 20, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

June 10, 2016

2 cars and almost 400,000 miles - great service department . I've been coming here for 10 years. I live over an hour away but coming back because of the quality of the people and the service. Thanks Dan More

by DannyO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for this terrific review and for your continued business. I'm so glad June and our service crew have been able to assist you with your Honda service needs over the past 10 years. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind Regards, Gerry Salois, General Manager

June 07, 2016

Super Service The service provided by Chris Glen and the Service Department continue to be superb. Chris has helped me over the years with excellent service--very More

by gkachen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Sergio, Chris and our service department. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

June 05, 2016

4 tires and an oil cgange I went into the dealer in a Saturday which I never do thinking it is the busiest day since most people are off for the day. I was in and out in 2hour More

by Kelly494
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Jun 06, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Kelly, so much for your feedback on your recent experience with John. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and don't forget the ice cream is back! Best, Gerry Salois, General Manager

June 04, 2016

Service Good service department, John is very friendly and helpful Amjad is very nice friendly and knowledgeable. The pilot cabin is loud and my windshiel More

by Pilot2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amjad Aslam
Jun 06, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your feedback on your recent experience with Amjad and John. I'm sorry to read about the issues you've had with your Pilot. I'll speak with my team to see if this is a reoccurring issue with other Pilot owners as well. We will pass along this feedback to the manufacturer. Thank you for your feedback and continued business. Best, Gerry Salois, General Manager

June 01, 2016

Outstanding service! As usual, I received outstanding, highly courteous service, as prompt as possible and with very knowledgeable staff. I am 110% satisfied with Service More

by laura goldin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Laura, for taking the time to share your encouraging words and kind recommendation of Patrick. I’m so pleased to know that Patrick proudly represented this dealership and provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

...
146
...