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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,619 Reviews

1,620 Reviews of Herb Chambers Honda of Burlington - Service Center

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August 01, 2016

Committed to fixing car! I had a handful of items with my car that needed to be addressed, including a concerning sound coming from underneath my car. The dealership was More

by Rockport3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Aug 01, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with John and our Service Department. Please don't hesitate to reach out if there's ever anything more that we may assist you with. Best, Gerry Salois, General Manager

July 30, 2016

Thank You For The Excellent Service Each & Every Time!! In and out in no time! Needed Ma State Inspection Sticker. The service department has always been great, so i will be back with my Honda CRV to get ti More

by Audi/Honda Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Aug 01, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers Honda for your service needs. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

July 23, 2016

Service We just moved here and needed our brakes checked immediately. The service department was very helpful and friendly! June was perfect and very accommo More

by Theferland6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2016 -

Herb Chambers Honda of Burlington responded

Welcome to the area! I sincerely appreciate the time it took for you write this great review about June and our service team. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Gerry Salois, General Manager

July 21, 2016

My SUV limped in and drove out in no time at all. Trouble lights appeared on my dash board. John Silva wrote the service order and it was diagnosed and repaired in short order. John is always profe More

by Jack 525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva, Assistant Service Manager
Jul 22, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Gerry Salois, General Manager

July 16, 2016

My car was brought in for routine maintenance All of the routine maintenance work was done thoroughly. The wait time for the work was actually shorter than originally estimated. Another fine job a More

by TomNH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Jul 18, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Tom, for providing us with this great feedback! Phillip is wholly devoted to the success of our guests’ experiences and we are so proud to have him on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Gerry Salois, General Manager

July 16, 2016

Excellent service I had a problem with the air conditioner not working. I spoke with Service Rep. June Fraser who made arrangements for med to come in the following m More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Jim, for taking the time to share your recent experience with us! June is an asset to our team, and it is encouraging to hear she impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

July 15, 2016

All is well at Herb Chambers Honda of Burlington Everything that need to get got done in a timely fashion. Reasonably priced. So, ultimately there were no surprises which is what I like. That's it More

by Ed Dube
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Jul 18, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Ed! John and our Service Department are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Gerry Salois, General Manager

July 12, 2016

went in for a quick oil change every thing went according to plan. That's all I've got to say. I'm not happy about having to type some more words. More

by William Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Flannery
Jul 13, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sorry about having to type all the words. Regards, Gerry Salois, General Manager

July 08, 2016

Good and honest services On time service with a honest estimate, fixed the problems within the estimate, every time I visited them. I will recommend other people to use their More

by Hzhu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2016 -

Herb Chambers Honda of Burlington responded

We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Gerry Salois, General Manager

July 06, 2016

New Air bag ++ I had my airbag replaced -- June was awesome keeping me informed--the vehicle needed a battery and a sticker -- awes everything was done for me when I More

by honda crv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

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