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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,716 Reviews
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1,716 Reviews of Herb Chambers Honda of Burlington - Service Center

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July 05, 2017

Excellent service The service representative was very cordial and excellent (Mr. Silva) in providing the necessary service. I was pleased with his service. He is alwa More

by Reddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva
Jul 05, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your kind words and wishing you a very happy 4th! We value your business and look forward to working with you again in the future. Kind Regards, Gerry Salois, General Manager

July 02, 2017

Very Satisfying Long-Term Relationship The people @Herb Chambers Honda are professionals in each of their roles - sales, service (both front desk and actual maintenance), and business staff More

by InAccord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid Saissi, John Silva, Phillip Codner
Jul 03, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to write this review. I'm so happy to read that your buying and servicing experiences with our crew have been so positive! One of our primary goals is to give each guest a positive and professional experience, it sounds like the team has done just that! We appreciate your business and look forward to seeing you again. Best, Gerry Salois, General Manager

More
June 30, 2017

Honda service Can't say enough about how helpful Chris was when I took my car and my son's car in for service recently. Although there was a two hour back up, Chris More

by Danidrew99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris at the service desk
Jun 30, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your great review! We strive to offer all of our guests’ exceptional service and employees like Chris make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Gerry Salois, General Manager

June 27, 2017

TRUST is the theme at Burlington Honda Phillip Codner is by far the best service contact at Honda. Phillip is warm, personable and very accommodating . I come to Burlington because of Phill More

by tucker99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Jun 28, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for leaving us your detailed feedback! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Best, Gerry Salois, General Manager

More
June 24, 2017

Good Service It is my new experience with Honda Service. Service Advisor Elvin Rivera was very helphul. I hope to continue working with him if necessary. Thank y More

by Broni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvin Rivera
Jun 26, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience with us! We value your business and please let us know if there is anything we can assist you with in the future. Best, Gerry Salois, General Manager

June 24, 2017

Excellent vehicle service The service was done promptly. I like how it was explained beforehand and I always have a feeling of trust in what my service representative, John Si More

by Runner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva
Jun 26, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your time and recommendation. Should you need anything else, please don't hesitate to call. Best, Gerry Salois, General Manager

June 24, 2017

Walk in appointment Job well done with timely service. Somehow the search engine could not find the vehicle in the database using phone lookup but it was found some othe More

by Harish Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva
Jun 26, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Harish! We appreciate you leaving such a kind review. We think John is great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Gerry Salois, General Manager

June 06, 2017

Service 2013 Accord FABULOUS. John Silvia makes the experience so easy. Especially when you need to imitate a noise the car is making he gets it. Makes it easy. More

by marychum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva
Jun 06, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your wonderful remarks, Mary! We appreciate your recommendation and we hope to see you again in the future. Best, Gerry Salois, General Manager

June 04, 2017

Service of flat tire & oil change Service was excellent but wait of 4hrs was too long. I realize this is out od the hands of the service person who assisted me. More

by Jeff123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Jun 05, 2017 -

Herb Chambers Honda of Burlington responded

I apologize for your longer than usual wait. We know your time is valuable and we wouldn't want to waste it. Thank you for your business and for taking the time to let us know about your experience with Philip. Best, Rusty Clifford, General Manager

June 01, 2017

Great Service I've been bringing our cars here for years now and we are always happy with the service. The pricing is fair as well. Thank you. More

by Kevin Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Silva, Phillip Codner
Jun 01, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Kevin! I really appreciate your feedback on working with our service crew. Thank you for sharing your story. Best, Gerry Salois, General Manager

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