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Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,620 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,620 Reviews of Herb Chambers Honda of Burlington - Service Center
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November 01, 2016
Nothing but the best When ever I've had to bring my car in for service (which is a pain to do with scheduling), the service department is wonderful, resourceful and provid When ever I've had to bring my car in for service (which is a pain to do with scheduling), the service department is wonderful, resourceful and provides excellent service. More
by Loretta
Employees Worked With
John Silva
October 30, 2016
Awrvuce Histort i have purchased 2 Honda CRVs from you and have received superb service for many years. John Silver in service has been especially helpful. I have had i have purchased 2 Honda CRVs from you and have received superb service for many years. John Silver in service has been especially helpful. I have had the best service I could ever ask for. More
by Jpass2012
Employees Worked With
John Silver
October 30, 2016
Top notch vehicles and service. I came in with an emergency fix on a Saturday, and Phillip helped me efficiently and politely to have my tire assessed, replaced, & car aligned. My Ho I came in with an emergency fix on a Saturday, and Phillip helped me efficiently and politely to have my tire assessed, replaced, & car aligned. My Honda Civic 14 is now road-worthy again. More
by Openroad
Employees Worked With
Phillip Codner
October 29, 2016
Service The Burlington dealership always goes the extra mile-I've been a customer for 25 years. I requested a maintenance service and was pleased to also rec The Burlington dealership always goes the extra mile-I've been a customer for 25 years. I requested a maintenance service and was pleased to also receive a report about what items may need attention in the near future. More
by Rever23
Employees Worked With
Philip Codner
October 24, 2016
Big 100K Service I had a big 100K service and additional more work done on my 2007 Accord.John Silva ( Servce Advisor ) as always very tanetive, professional, and wha I had a big 100K service and additional more work done on my 2007 Accord.John Silva ( Servce Advisor ) as always very tanetive, professional, and what was promised, it was delivered. Work was preformed well by mechanic,and car was delivered clean and washed. Next day I received follow up call from John to make sure, that all work was done well. I higly recommend John and Honda of Burlington services. Vlado More
by Vlado Urban
Employees Worked With
John Silva
October 21, 2016
Herb Chambers Honda of Burlington Service Dept. Ever since I purchased my 2008 Honda Civic Hybrid from Herb Chambers Honda of Burlington I have had my car serviced only by their service dept. Every Ever since I purchased my 2008 Honda Civic Hybrid from Herb Chambers Honda of Burlington I have had my car serviced only by their service dept. Everyone there is friendly, polite, helpful, and courteous. Most importantly, I am never charged for unneeded repairs, and the service rendered is top notch. They score a perfect 10 in my book, and I highly recommend them. More
by Steve S.
Employees Worked With
October 13, 2016
Sunday morning oil change I love being able to stop by and get a quick oil change on a Sunday morning. I used a coupon given to me from Honda for the service and really apprec I love being able to stop by and get a quick oil change on a Sunday morning. I used a coupon given to me from Honda for the service and really appreciated the savings. I also had a recall serviced while I waited in the comfortable waiting area. The staff was friendly and knowledgeable. More
by Helen H
Employees Worked With
October 12, 2016
Just had air bags replaced They called me when the air bags came in for the Ridgeline and it was done the next morning by 8:00 Job done efficiently. Everyone there has a grea They called me when the air bags came in for the Ridgeline and it was done the next morning by 8:00 Job done efficiently. Everyone there has a great attitude and are very easy to deal with. More
by KarenHayhurst3
Employees Worked With
John,
October 11, 2016
Absolutely Terrible Service - Don't go! I've literally been trying to get service to help me out with an update that was supposed to be done on my car before I even bought it, 4 MONTHS AGO. I've literally been trying to get service to help me out with an update that was supposed to be done on my car before I even bought it, 4 MONTHS AGO. I've called plenty of times and everyone I've talked to say I need to call back and talk to Christine or that they were going to talk to her and have someone call me back the next day. I even talked to the assistant manager, John, last week and he said that the service manager, also named John, was going to call me at the beginning of this week. Well, its the end of the night on Tuesday and I STILL haven't received any call or even an acknowledgement of the situation. Other people have told me that they'd leave messages and the last time I was in there for an oil change, 2 weeks ago, a woman working literally printed off a piece of paper with all my information, wrote in big letters "CALL CUSTOMER ASAP" with my phone number. Well, 2 weeks later and STILL NOTHING. I'm extremely disappointed in the service and although I love my car and my sales rep, Mike Carelli, was amazing, I wish I hadn't ever bought my car from this dealer. Service clearly doesn't care about their customers and just gives everyone the run around until they give up. WILL NOT recommend this dealer to anyone. More
by kpaula88
Employees Worked With
John Flannery
October 06, 2016
Service of Honda CR-V It is always a pleasure going into Herb Chambers Honda of Burlington. June is an absolute pleasure and is always extremely helpful, kind and courteous It is always a pleasure going into Herb Chambers Honda of Burlington. June is an absolute pleasure and is always extremely helpful, kind and courteous. More
by jb
Employees Worked With
