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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,620 Reviews

1,620 Reviews of Herb Chambers Honda of Burlington - Service Center

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November 19, 2016

Fast and friendly service I did a regular service and a state inspection. Friendly and expedient employees, very convenient service times (open on weekends). I have three Honda More

by IK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Nov 21, 2016 -

Herb Chambers Honda of Burlington responded

We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Gerry Salois, General Manager

November 19, 2016

Excellent service I brought this in at 7 am. Was told it would take about an hour and it was done in the hour. The only thing I would suggest is something like munchkin More

by Karaokegirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nov 21, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for the feedback! We look forward to working with you again in the future. Best, Gerry Salois, General Manager

November 17, 2016

Great Service Every Time. No Surprises! I have been really delighted with Herb Chambers Honda since we moved to Lexington in 2011. They have repeatedly been straight forward with me about re More

by LisaLexington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Lisa! Patrick is such an asset to our team, as he continuously focuses on providing our guests’ with the best customer service. He will be pleased to read your positive feedback. Thank you for your business and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Gerry Salois, General Manager

November 17, 2016

Service June is very efficient and took time to explain the problem to us with the solution options presented clearly. I felt completely informed and was able More

by Honda2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for your kind words! We are pleased to hear that June was able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other service needs, we would love the opportunity to have you as our customer once again. Best, Gerry Salois, General Manager

November 14, 2016

Oil change Was met by John upon arrival. Got my request form oil change and rotation heard..called me in hour. Car was washed and ready. Oil change package is gr More

by Mhorvath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Nov 14, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for your business and we hope to have the opportunity to serve your automotive needs for many more years to come! All the best, Gerry Salois, General Manager

November 10, 2016

Software recall 800 miles on new CRV 2016.......was told via phone call to come in for software recall related to transmission. Took about one hour or so.) More

by poleary42
Recommend Dealer
Yes
Employees Worked With
Don't know man's name in the service dept.
Nov 11, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

November 07, 2016

My review Great experience with getting the service desk, june went above and beyond exceeeding my expectations. One note, my last 2 oil changes i did not feel More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Julie, for choosing Herb Chambers Honda. We pride ourselves on providing customers with top notch customer service, so we are pleased to hear that June was able to provide this to you. We thank you for your business and look forward to serving you in the future. Best, Gerry Salois, General Manager

November 07, 2016

Excellent Service I always experience great service when I go to Honda of Burlington. All the Service managers are friendly and knowledgeable and provide great servi More

by mbedard01821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to recognize June and our Service Department. We value your continued business and hope to serve your automotive needs again in the future. Best, Gerry Salois, General Manager

November 06, 2016

Great service alway I always have a great experience with Service. June was particularly helpful in explaining the work done. i have and will continue to recommend Herb C More

by margec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Gerry Salois, General Manager

November 03, 2016

Satisfied Customer I went to Herb Chambers Burlington in January to get a new vehicle , originally I decided to buy used car then salesman ( Robert) explained to me ho More

by don1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert with original perchase and Chris for re call service
Nov 04, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Don, for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Rob and Chris make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Gerry Salois, General Manager

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