Back

Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,619 Reviews

1,619 Reviews of Herb Chambers Honda of Burlington - Service Center

Sort by
March 25, 2024

Totally happy with the service receptionist was also top rate. I was updating while waiting for service to be completed. Thank you. More

by pwryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to know you had a positive experience at Herb Chambers Honda of Burlington. Our team is always here to provide top-notch service and keep you updated throughout the process. Thanks for your feedback!

March 24, 2024

Thank you for scheduling and fixing the recall issue. I appreciate the attention paid for safety. More

by Phill Larned
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Nigrelli, Ashley
Mar 26, 2024 -

Herb Chambers Honda of Burlington responded

It was our privilege to assist you, Phill! Thanks so much for the review, from all of us here at Herb Chambers Honda of Burlington!

March 23, 2024

Brought car in because of emission problem light on. Leave my car overnight and it was done on time. June was kind and friendly to inform me that problem was still under warranty. Will come back again. More

by Tmtran320
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for trusting Herb Chambers Honda of Burlington with your vehicle! We appreciate your kind feedback and hope you won't hesitate to reach out if June & the team can assist you again in the future!

March 23, 2024

The service experience was great and so was the service agent, thanks for the good service, keep it up More

by freedom3726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to know you had a great service experience at Herb Chambers Honda of Burlington! Your kind words are much appreciated and we'll certainly keep up the good work.

March 23, 2024

The dealership sent a video and detailed explanation for me to approve work. They accomplished everything in a timely fashion and washed my car when finished. I highly recommend them. More

by Ackflute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to know you appreciated the detailed explanation and video we provided, as well as our efficient service at Herb Chambers Honda of Burlington. Thank you for recommending us!

March 22, 2024

Excellent service team, comfortable waiting area, and fast turnaround— they just need a bigger lot! More

by cstoneri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Herb Chambers Honda of Burlington responded

Thanks so much. We look forward to your next visit to Herb Chambers Honda of Burlington!

March 21, 2024

They are friendly and welcoming making you feel at home each time I walk in there. More

by nabulojz
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
Mar 22, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for being a Herb Chambers Honda of Burlington customer! We're grateful for your support and look forward to seeing you at your next visit!

March 19, 2024

ServIce is very good . Advisor and technician take a good care of the customer and not waiting long More

by Sonnyhuynh69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
Mar 20, 2024 -

Herb Chambers Honda of Burlington responded

We really appreciate you taking the time to leave Herb Chambers Honda of Burlington this awesome review, thank you!

March 10, 2024

The Service Dept reps work in tandem with the other departments at the dealership to bring all facets together with the right pricing and technical elements. Overall thorough processing. More

by rmavakco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley in Service
Mar 11, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to know you had a positive experience with our Service Department at Herb Chambers Honda of Burlington. We strive for thoroughness and seamless coordination between departments, so it's great to see that reflected in your visit!

March 10, 2024

As usual, I found my last service to be excellent. At my age, as well as the age of my car, I appreciate feeling confidant that I will be listened to and given clear explanations about my car and its More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Herb Chambers Honda of Burlington responded

Hi Kathy! We're so glad to know that Jeffrey and our team at Herb Chambers Honda of Burlington were able to provide you with the excellent service you deserve. We appreciate your trust in us for taking care of your car's needs!

...
14
...