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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,620 Reviews

1,620 Reviews of Herb Chambers Honda of Burlington - Service Center

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April 04, 2017

done in time service representative was cooperative - called me back when work was done good arrangements for waiting - clean place with snacks arrangements and More

by ckshah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jessica johnson
Apr 04, 2017 -

Herb Chambers Honda of Burlington responded

Thank you so much for the terrific feedback. We're glad you enjoy the coffee and apples. Please let us know if we can assist you again in the future. Best, Gerry Salois, General Manager

April 01, 2017

Exceptional Service and Attention The service department at Herb Chambers Honda of Burlington is exceptional. They take the time to explain all of your options and set realistic expect More

by MazdaGuru
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Johnson
Apr 02, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this 5-Star recommendation! We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

March 31, 2017

Great Service The customer service people were very friendly. They took care of my problem right away and got my car back to m e quicker than I was expecting. the More

by Nick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Mar 31, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Nick! It is always rewarding to receive great feedback like this, and we really appreciate you taking time to share your review. Thank you for your business and we look forward to welcoming you back in the future. Best, Gerry Salois, General Manager

March 30, 2017

Seamless service as usual I have always had great service at Herb Chambers Honda of Burlington. They fix issues right the first time and are very good at diagnosing problems. T More

by Lexington resident
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to post such great comments about your experience with June. We work very hard to treat our customers and their vehicles with the utmost care, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thanks again and we look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

March 27, 2017

Oil Leak I brought my car in because oil was burning somewhere on the car. They fixed the issue and while I was there they replaced my break pads which were v More

by The Crowley Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Mar 27, 2017 -

Herb Chambers Honda of Burlington responded

Thank you! We appreciate your recommendation and thank you for choosing Herb Chambers Honda of Burlington for your automotive needs. Sincerely, Gerry Salois, General Manager

March 25, 2017

Excellent I was greeted in a timely and friendly fashion. In little time my request was entered and I went to the waiting area. There I read watched the large T More

by KENNETH Skinner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Johnson
Mar 27, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Kenneth! A 5-Star experience is what we aim for each and every time and Jessica is truly a testament to that. I'll be sure to pass on your kind words. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

March 25, 2017

oil change Brought my Honda Civic in for an oil change, and was very happy with the service and help from John Silva. He honored a competitor's coupon and was al More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Mar 27, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with John. We appreciate your recommendation and thank you for choosing Herb Chambers Honda of Burlington for your automotive needs. Sincerely, Gerry Salois, General Manager

March 21, 2017

Continues to exceed expectations I continue to be so impressed with Herb Chambers service department - I brought my Civic in with a "noise" when turning. They sent someone out right a More

by mizzelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Mar 22, 2017 -

Herb Chambers Honda of Burlington responded

Thank you! We are so happy to know that you enjoyed working with Phillip and our service department for the noise concerns in your Civic. We appreciate your business and we hope to have the opportunity to assist you with your automotive needs again in the future. Best, Gerry Salois, General Manager

March 15, 2017

Good Service I brought my car in on Sunday for oil change but I had more issues going on. Car returned to me fixed on Monday. Runs great! More

by SueG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Johnson
Mar 16, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Sue, for your comments and please let us know if we can assist you again in the future! Best, Gerry Salois, General Manager

March 14, 2017

Finished as promised June said it would take two hours--and it did, almost to the minute. PLUS the car had been vacuumed for me, and in the winter that's needed! More

by nancydaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Nancy! I'm so glad June was able to assist you and we were able to get you in and out in the time promised. Please let us know if we can be of further assistance. Best, Gerry Salois, General Manager

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