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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,678 Reviews

1,678 Reviews of Herb Chambers Honda of Burlington - Service Center

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March 18, 2018

Great overall experience. Excellent service and friendly helpful sales or service person. All work done was explained thoroughly. Clean comfortable environment. Good coffee and More

by John 9 10 13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Apr 26, 2018 -

Herb Chambers Honda of Burlington responded

Thank you so much for your 5-star review! Best, Gerry Salois, General Manager.

March 02, 2018

Awesome Service Love coming in to get my car worked on. Only thing I don't like is making appointment. Sometimes I have questions and can't get answers from person ma More

by Martin Orozco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Glenn
Mar 02, 2018 -

Herb Chambers Honda of Burlington responded

Thank you, Martin, for your honest feedback. You make some great points and we will work on being able to address more questions over the phone. We value your business and look forward to working with you again in the future! Best, Gerry Salois, General Manager

February 28, 2018

Customer Service as it should be! The Herb Chambers Burlington service facility is fantastic in all respects. They are attentive, helpful and incredibly friendly! I can not recommend t More

by Glammin350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for your business and for choosing Herb Chambers Honda of Burlington for your automotive needs! Best, Gerry Salois, General Manager

February 26, 2018

Front end work Brian was great he explain everything to me.. They took the extra time on a Wed. night at 5 pm to look at my car to make sure I was safe. Got back in More

by Theresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service is name was Brian
Feb 26, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for the great feedback, Theresa! Please let us know if any other service needs arise, as we are always happy to help! Best, Gerry Salois, General Manager

February 24, 2018

Oil change I went in for an oil change and it was done in a timely fashion and done well with no other issues found. The staff was friendly. More

by BGood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carelli
Feb 26, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for the great feedback! Please let us know if any other automotive needs arise in the future, as we are always happy to help. Best, Gerry Salois, General Manager

February 24, 2018

Oil change Made an appointment for an Oil change for this past Friday. dropped off car & got a ride home (that was great). Got a call around 10:30, stating it wa More

by billwtoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember his name.
Feb 26, 2018 -

Herb Chambers Honda of Burlington responded

Thank you so much for taking the time to share your experience! Please let us know if there is ever anything we can do for you. Best, Gerry Salois, General Manager

February 23, 2018

Excellent Service I visited Herb Chambers for servicing my Honda civic and did oil change, change of tyres, balancing , Filter change and all of them were done in mini More

by Rahul99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Feb 23, 2018 -

Herb Chambers Honda of Burlington responded

Thank you so much! We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact Phillip or myself should any future questions arise. Best, Gerry Salois, General Manager

February 20, 2018

Mass State Inspection Visited this place multiple times for my Honda Accord and the experience has been great all times. Friendly Staff. Less wait time. Quick and great se More

by Jude Vinesh Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony (Service)
Feb 21, 2018 -

Herb Chambers Honda of Burlington responded

Thank you, Jude, for sharing this great feedback! I'm so happy to know that Anthony and our service team were able to assist you. Thank you again! Best, Gerry Salois, General Manager

February 16, 2018

Pleased customer From the purchase through the subsequent servicing I have always been pleased. My Honda Accord is one of the best cars I have ever owned. More

by DJO721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Glen
Feb 16, 2018 -

Herb Chambers Honda of Burlington responded

Thank you! We appreciate you leaving such a kind review. We value your business and please let us know if we may assist you in the future. Best, Gerry Salois, General Manager

February 16, 2018

Long time customer I brought my 2017 C RV in for service, it is around the eighth car I bought there. I called ahead and they said no appointment necessary, repair might More

by MIMI
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm sorry but I don't remember their names. They were all great , John Silva, Phillip Codner
Feb 16, 2018 -

Herb Chambers Honda of Burlington responded

Thank you! We appreciate you leaving such a kind review. We think June, John and Philip are great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Gerry Salois, General Manager

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