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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,620 Reviews

1,620 Reviews of Herb Chambers Honda of Burlington - Service Center

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June 23, 2017

Excellent vehicle service The service was done promptly. I like how it was explained beforehand and I always have a feeling of trust in what my service representative, John Si More

by Runner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Jun 26, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your time and recommendation. Should you need anything else, please don't hesitate to call. Best, Gerry Salois, General Manager

June 06, 2017

Service 2013 Accord FABULOUS. John Silvia makes the experience so easy. Especially when you need to imitate a noise the car is making he gets it. Makes it easy. More

by marychum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Jun 06, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your wonderful remarks, Mary! We appreciate your recommendation and we hope to see you again in the future. Best, Gerry Salois, General Manager

June 04, 2017

Service of flat tire & oil change Service was excellent but wait of 4hrs was too long. I realize this is out od the hands of the service person who assisted me. More

by Jeff123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Jun 05, 2017 -

Herb Chambers Honda of Burlington responded

I apologize for your longer than usual wait. We know your time is valuable and we wouldn't want to waste it. Thank you for your business and for taking the time to let us know about your experience with Philip. Best, Rusty Clifford, General Manager

June 01, 2017

Great Service I've been bringing our cars here for years now and we are always happy with the service. The pricing is fair as well. Thank you. More

by Kevin Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Silva, Phillip Codner
Jun 01, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Kevin! I really appreciate your feedback on working with our service crew. Thank you for sharing your story. Best, Gerry Salois, General Manager

May 28, 2017

Service visit Like the convenience of not needing appointment. As always, Philip in service was excellent to work with. When they found that I needed new front brak More

by Hondagal,lauren21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
May 30, 2017 -

Herb Chambers Honda of Burlington responded

Thank you! I'm pleased to hear that Philip made your service experience a memorable one and took excellent care of you. We wish you many miles of enjoyment with your Honda. Best, Gerry Salois, General Manager

May 24, 2017

Service/Fixed Car Issues June Fraser was very accommodated. Her service coordination and communication was Excellent. Shes very professional and for sure one of the best staf More

by junj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : June Fraser
May 24, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your wonderful remarks! We appreciate your recommendation and we hope to see you again in the future. Best, Gerry Salois, General Manager

May 24, 2017

Air Conditioning Issue The problem was quickly resolved. Chris always communicates clearly and promptly. The entire service department has and continues to be professional i More

by spietchel@verizon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 24, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Steve, for the kind words about our team. We are truly lucky to have such wonderful people working here like Chris. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Gerry Salois, General Manager

May 22, 2017

Thank you for Service...very dependable and loyal people. Have my HONDA ACCORD since 2005 .........12 years and still works like a top. Excellent service and dependability was one of the reasons I shopped the More

by Joan5195
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvin
May 22, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Joan, so much for your feedback on your recent experience with us here at Honda Burlington. Feel free to stop in anytime if you ever need assistance with your Honda, we're always happy to help! Kind Regards, Gerry Salois, General Manager

May 19, 2017

Excellent as always No surprises, timely, and pleasant people is what I've come to expect when I walk into this dealership. John S. helped with just a few simple things; More

by swappedbits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
May 19, 2017 -

Herb Chambers Honda of Burlington responded

I sincerely appreciate the time it took for you to write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your service visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Gerry Salois, General Manager

May 15, 2017

Excellent service Since I bought my new car 3 years ago I've only had it serviced here. Everyone is always very helpful and the service has been great. More

by toriola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. Best, Gerry Salois, General Manager

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