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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,620 Reviews

1,620 Reviews of Herb Chambers Honda of Burlington - Service Center

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November 05, 2017

excellent I would never dream of going anywhere else. Herb Chambers Honda of Burlington is the standard barer of all dealerships I've ever dealt with. More

by janesboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Nov 05, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for the kind words! Please let John or myself know if we can be of further assistance. Best, Gerry Salois, General Manager

September 27, 2017

4 tires and front end alignment The service department (John Silva) is always very helpful and knowledgeable about what maintenance needs to be done on my vehicle. John keeps me inf More

by Honda Pilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Sep 27, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your great review! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Gerry Salois, General Manager

September 12, 2017

Good team with some really friendly people They know what they are doing. The response time for troubleshooting, the knowledge of the staff and vehicle turn around time are plus. All in all, go More

by KK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Sep 12, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers Honda of Burlington for your service needs. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

September 01, 2017

Customer Service I took my car to the dealer twice for an issue, the representative was helpful and patient. He took the time to deal with my problem even though his s More

by Mtovar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Sep 05, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this review! I'm so happy to read about your positive experience with Philip and our service crew. We value your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

August 08, 2017

Great Honda service! I was traveling up from NC visiting Boston when a cover plate fell off from under my CRV. I drove into Herb Chambers Honda on a Saturday morning to in More

by BobMarj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Aug 08, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Bob! We appreciate your business and look forward to the opportunity to serve your automotive needs the next time in you're in the area! Best, Gerry Salois, General Manager

August 04, 2017

Great He was pleasant and informative my car was done in a reasonable time frame the waiting area was comfortable and clean. Coffee and snacks were availa More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 07, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Susan! I'm so happy to read that your service experience with Chris was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Gerry Salois, General Manager

August 02, 2017

Thank you Phillip ! My recent service appointment was more than I expected. I regularly have my car serviced by Honda Burlington and have been pleased. The are very profe More

by Ramesh160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Aug 02, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your encouraging words and kind recommendation of Philip! We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

August 01, 2017

Excellent service Great service and very attentive to customer service. Jessica's dedication showed what it's like to have a Honda and more importantly a dealership tha More

by Kev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica A Johnson
Aug 02, 2017 -

Herb Chambers Honda of Burlington responded

Thank you so much, Kev! On behalf of Jessica and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

July 28, 2017

You Make My Day! Phil was able to fit me in on a really busy day and I really appreciate his doing everything to make my service appointment go well. More

by hart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Jul 28, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for the five-star review! I'm so happy to hear that Phillip and our service department were able to assist you. Thank you for your business and we look forward to assisting you again in the future! Best, Gerry Salois, General Manager

July 28, 2017

Great Service June was very helpful. I got in and out as promised. The technician correctly identified the problem and made the appropriate repairs. The car ran More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Jack, for your review! Your experience is important to us, and it is wonderful to hear that you enjoyed working with June. We value your business and hope to see you again soon! Best, Gerry Salois, General Manager

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