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Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,678 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,678 Reviews of Herb Chambers Honda of Burlington - Service Center
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June 06, 2018
Fast and Friendly Service Visited the Service Center for an oil change and was greated by friendly staff and the servive was completed pretty fast and the free car wash was an Visited the Service Center for an oil change and was greated by friendly staff and the servive was completed pretty fast and the free car wash was an added bonus! More
by Lt19det
Employees Worked With
Brian Madden
June 05, 2018
Scheduled Maintenance Have had our car serviced at dealership for 15 years. I find the service quality is worth the extra cost. In addition, I have trust and confidence in Have had our car serviced at dealership for 15 years. I find the service quality is worth the extra cost. In addition, I have trust and confidence in the service staff, especially Chris Glen and John Silva. I have had more contact with Chris, but both are exceptional professional representatives of Herb Chambers. Thanks for everything! More
by PaulW
Employees Worked With
Chris Glen
June 05, 2018
Great from start to finish. I arrived at the Herb Chambers of Burlington at 7:30 am to get my scheduled maintenance on my 2017 Honda Accord and I planned to wait for my car. I c I arrived at the Herb Chambers of Burlington at 7:30 am to get my scheduled maintenance on my 2017 Honda Accord and I planned to wait for my car. I came into the dealership and was promptly greeted by a service adviser. I forget his name, but he had grayish hair and a goatee. He quoted me a price on the service that I needed, told me how much it would cost, and how long it would take. He quoted me 1 hour. I went into the waiting area where they had coffee, fresh fruit, and my favorite, Klondike Bars. I settled in and connected to their free we-fi and went through some emails and texts, and before I knew it, my car was ready. It was 20 minutes ahead of schedule and it was washed and vacuumed. I went to the counter to pay and I was out the door in well under an hour. I have been going to Herb Chambers of Burlington for the last 15 years, to both purchase/lease my cars as well as service them there. They never disappoint when it comes to either. I want to acknowledge John the service manager, Jerry Salois the General Manager, and Sergio Urquijo, my salesman, for their outstanding service over the years. More
by jimbopm
Employees Worked With
Other Employees :
John the service manager, Mike Visconte, Brian Ritchie, Khalid Saissi, John Silva
May 18, 2018
Everything great!! As before, the attention and care provided was outstanding, Great customer service, I will be back here for the next service for sure. Thank you! As before, the attention and care provided was outstanding, Great customer service, I will be back here for the next service for sure. Thank you! More
by Robdimitrov
Employees Worked With
John Silva
May 11, 2018
Service Regular service, but discovered the tires were wearing, so I was offered buy 3 get one free for my 2014 Honda Accord. The only thing I didn't like was Regular service, but discovered the tires were wearing, so I was offered buy 3 get one free for my 2014 Honda Accord. The only thing I didn't like was how time consuming it was. I arrived before 10:00 am and didn't get out until 1:10 pm. Other than that, it is a great to bring a car in for service. Patricia Toner More
by Patricia
Employees Worked With
Brian Ritchie
May 07, 2018
generally helpful Very kind communicative staff and convenient hours and location. Took a long time to resolve the problem I had but they were responsive. (Defective ti Very kind communicative staff and convenient hours and location. Took a long time to resolve the problem I had but they were responsive. (Defective tire pressure sensor) More
by hondadriver
Employees Worked With
did not record names
May 04, 2018
Oil change bargain! Nice folks, and so efficient. I always come here. Can't think of a better place to service my Honda. Free car wash and they always are so thorough in Nice folks, and so efficient. I always come here. Can't think of a better place to service my Honda. Free car wash and they always are so thorough in checking out and advising me on my car. More
by BP
Employees Worked With
May 01, 2018
Anthony And Scott in Service Were Awesome Dropped my Pilot off Thursday night and was helped by Anthony who is a Service Advisor. Told him the problem we were having with the engine coming on Dropped my Pilot off Thursday night and was helped by Anthony who is a Service Advisor. Told him the problem we were having with the engine coming on and then going off and some other electrical things. While my vehicle was there, Anthony would call with updates as to what they were doing. Once the service was complete he called me again and put me on with Scott the tech who worked on it and Scott was great at explaining everything he did. Oddly enough, it was just a bad battery that I just replaced myself less than two years ago. Rather than go through the headache of dealing with where I bought the battery and doing the warranty stuff, I decided to Scott and Anthony replace it and to make things even better I didn’t even pay as much as I thought I would. I’ve had my Pilot only serviced at Herb Chambers Honda in Burlington since I bought it and every experience has been positive. I can honestly say I’ve never had a problem with the service there and don’t see myself bringing my business anywhere else. Thanks again Anthony and Scott! More
by Pilot Guy
Employees Worked With
Anthony, Scott
May 01, 2018
Oil change Friendly reception area. Ease of drop off and pickup. They never do a very good job vacuuming the car but overall it's worth going there. Friendly reception area. Ease of drop off and pickup. They never do a very good job vacuuming the car but overall it's worth going there. More
by Jane
Employees Worked With
Donna Shappy
May 01, 2018
June was great June did a great job getting me in and out for an oil change on April 25th. I like coming in first thing in the morning the wait isn’t long and I can June did a great job getting me in and out for an oil change on April 25th. I like coming in first thing in the morning the wait isn’t long and I can head to work after. More
by Boston12
Employees Worked With
