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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,678 Reviews

1,678 Reviews of Herb Chambers Honda of Burlington - Service Center

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July 21, 2018

Safety recall and inspection sticker Called up, brought it in, about an hour and 15 minutes later they called me back to say it was ready. I chose not to wait there. Excellent service More

by DBL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
July 20, 2018

General service Fabulous service as always. I deal with Jon Silva quite often but every one in service is awesome. Vehicle was ready quickly I was waiting. More

by marychum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
July 12, 2018

Great service from John Silva as always Been using HC service for all of my Honda’s and have never had an issue and will recommend them to other friends for sure. Satisfaction ends at servic More

by Caddy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
July 11, 2018

Engine light on. Brian is a pleasure to work with. He is knowledgeable, courteous, friendly, and honest. What more could one ask for in a service department? Many than More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ritchie
July 09, 2018

Always satisfied with Herb Chambers Honda of Burlington This is my second Honda Accord from this dealership. Their service is excellent and as quick as possible. If you need specific repairs they will te More

by Rich, Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony-service front desk, Khalid Saissi, Evan Fotopoulos
July 08, 2018

Always great service I bought my civic back in 2007 at Herb Chambers Burlington. I've come here for all oil change services and have always found the service staff so fri More

by LoyalToCivic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2018

Anthony cost and team great service Anthony Costa in service was great, he kept us updated on the status of our repairs and delivered on time ! All issues taken care of timely. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Costa, John Silva
June 28, 2018

Terrific service My service coordinator- Chris (I believe his name is) was outstanding, very attentive and extremely helpful. Other people were great - the shuttle dr More

by Eileen Fit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 28, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for your review. Glad you enjoyed getting your car serviced with us. -Gerry Salois, General Manager.

June 22, 2018

Attention given excellent. From Director of Service down to all Service personnel and people involved, everyone was amicable and courteous , Service questions answered properl More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glen
Jun 22, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for your review. Glad you had a positive experience with our team. Best, Gerry Salois, General Manager.

June 07, 2018

Had car brought in for a number of service issues Great experience. John took the time to explain all the issues I was having and jumped threw hoops to get work billed threw the extended warranty com More

by Davenger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Jun 07, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for your review. I am happy to know that you had a great experience with John. Best, Gerry Salois, General Manager.

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