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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,621 Reviews

1,621 Reviews of Herb Chambers Honda of Burlington - Service Center

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January 10, 2018

Great service Great customer service. Service was swift and excellent. I needed to have my car battery replaced. Would definitely recommend and come back for future More

by M P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Jan 10, 2018 -

Herb Chambers Honda of Burlington responded

I'm so happy to know that you enjoyed working with John, and that our team exceeded your expectations. We appreciate your business and we hope to have the opportunity to assist you with your automotive needs again in the future. Best, Gerry Salois, General Manager

January 08, 2018

Went for oil change on my CRV auto was done 20 min ahead of promised time. Very busy day there,still got the CRV ahead of time. Jess took great care of our needs,she is one of th More

by dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess was our service advisers on Sunday Jan. 7
Jan 09, 2018 -

Herb Chambers Honda of Burlington responded

Thank you, Dan, for these kind comments and we look forward to your next visit! Best, Gerry Salois, General Manager

January 07, 2018

Great service I got my tires aligned for my Honda crv. Service was excellent and swift. Will definitely recommend to eveyone. Philip made sure that everything was p More

by Chandra B. Malla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Jan 08, 2018 -

Herb Chambers Honda of Burlington responded

Thank you, Chandra! We appreciate you leaving such a kind review. We think Phillip is great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Gerry Salois, General Manager

January 06, 2018

Flooded engine Excellent conclusion of why the car was difficult to start - a flooded engine -all other items were fine and confirmed so by the service personnel. More

by Customer Response #1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Jan 08, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for your time and recommendation! Should you need anything else, please do not hesitate to call. Best, Gerry Salois, General Manager

January 01, 2018

Good job from Herb Chambers Calling the client in time and explaining the real problem is a good feeling of the client. In addition they accepted the coupons. Good job of Herb Ch More

by Nells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Hayward
Jan 02, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your feedback! Happy New Year! Gerry Salois, General Manager

December 27, 2017

Happy overall Always trust this dealership to take care of my Civic. I'm a single mom so it's nice having a reliable place to go. More

by Princessp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva, Phillip Codner
Dec 27, 2017 -

Herb Chambers Honda of Burlington responded

Thank you so much for your feedback on your recent experience with us here at Honda Burlington. Happy Holidays! Gerry Salois, General Manager

December 27, 2017

Outstanding professional service! My car is perfect! Great service and professional people to work with. Chris at the service counter was exceptional! This car was serviced twice befo More

by Jtgolfer4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris?
Dec 28, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your feedback and recommendation! May you enjoy many safe and amazing miles this winter in your Honda. Happy Holidays! Gerry Salois, General Manager

December 20, 2017

Fast, easy service Thanks for the quick service! I needed service at a particular time and it was taken care of immediately, and all the people I spoke with were very pr More

by Kjdtinky01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Costa, John Silva
Dec 20, 2017 -

Herb Chambers Honda of Burlington responded

Thank you! I will be certain to let John and Anthony know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Happy Holidays! Gerry Salois, General Manager

December 19, 2017

work was done in reasonable time I came in on Saturday, the service associate told me it would take several hours, and it would be better if I came back Monday morning. I did that, an More

by Barry Margolin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Dec 19, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Barry! Josh is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. I'm glad to know he gave you the solid advice and we were able to quickly help you on Monday. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Happy Holidays! Gerry Salois, General Manager

December 15, 2017

Phillip is outstanding, don't ever lose him!!! He's the BEST The service experience provided by Phillip every time I go to Honda is immeasurable. I only go to him, even if I have to wait. He is an asset to the More

by JO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Dec 15, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers Honda of Burlington for your purchase needs. Phillip is certainly an asset to our team and we're fortunate to have him, We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Gerry Salois, General Manager

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