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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,678 Reviews

1,678 Reviews of Herb Chambers Honda of Burlington - Service Center

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September 23, 2018

Battery recall Your service technician, Anthony, was extremely pleasant and more than accommodating. Never happy when I have to bring my car in for service, but Her More

by Ricki
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Costa
September 22, 2018

Excellent Support/Service at Herb Chambers Honda Burlington Herb Chambers Honda Burlington Service Department continues to provide excellent support and servicing of my Honda Accord. Chris Glen continues to be More

by gkachen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2018

Great dealership Excellent service experience, plus a real good selection of cars and a convenient location off Rt. 128, close to a number of shops and restaurants. More

by David&Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mu Endo
August 07, 2018

Profiling I will never spend another dime at Herb Chambers again. Based on my experience with this service adviser. I was treated as if i was less than human. I More

by uniplusdvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerry Salois
1.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2018

Would deal with again The only beef I have is having to wait over 2 hours just to get an oil and filter change. At least the dealership has free ice cream. More

by BG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
no idea of the person's name
Aug 07, 2018 -

Herb Chambers Honda of Burlington responded

Apologies on the wait time- we will definitely take your feedback into consideration and work on that. Thank you, Gerry Salois, General Manager.

August 07, 2018

Seamless Service Experience In all the years i have been bringing my car into this dealership, i have never had a bad experience. From the service team at the front desks to the More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ritchie
July 30, 2018

Service I have been going there for 10 years for oil changes and John Silva has always been friendly and welcoming. I continue going there because of his fri More

by Lj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Souza, John Silva
July 30, 2018

Great service The service is great!! Professional, clear and timely! John was awesome, took us right away, reviewed history, and called in a reasonable time and fix More

by Kathryn Robb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
July 28, 2018

Service and new lease I had a major issue with my lease car due to a faulty oil change at jiffy lube. From the moment I brought in the car I was treated so professionally More

by Mlyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John service manager and finance manager
July 23, 2018

Better communication with me on a note cuz I am Deaf. John was improved with me in our communciation skills. he was acknowledged his jobs with a car's problem and he could explain to me by a note. Thanks, More

by Luna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
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