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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,622 Reviews

1,622 Reviews of Herb Chambers Honda of Burlington - Service Center

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April 04, 2018

Close attention to my needs Brian listened to my issue and quickly handled writing it up. He also noticed I needed a part for my Odyssey and helped me get the part to take home More

by Bill W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ritchie
Apr 26, 2018 -

Herb Chambers Honda of Burlington responded

Thank you so much for your 5-star review! Best, Gerry Salois, General Manager.

April 04, 2018

Service My wife and I bought both our Hondas at Herb Chambers of Burlington Honda pilot and Honda ridgeline We actually love our Hondas John More

by We love our hundas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Herb Chambers Honda of Burlington responded

Thank you so much for your 5-star review! Happy to know that you had a positive experience with us! Best, Gerry Salois, General Manager.

March 27, 2018

Great service and friendly staff GReat and fast service and friendly staff. The waiting room with kids corner is very perfect for keeping my daughter busy. Love the place and for sure More

by Sweethuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 26, 2018 -

Herb Chambers Honda of Burlington responded

Thank you so much for your 5-star review! Best, Gerry Salois, General Manager.

March 22, 2018

First year tuneup Service dept is great. Everyone is friendly and efficient. This is the third vehicle I have had serviced here and have never had a problem. More

by D from waltham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Glen
Apr 26, 2018 -

Herb Chambers Honda of Burlington responded

Thank you so much for your 5-star review! Best, Gerry Salois, General Manager.

March 18, 2018

Great overall experience. Excellent service and friendly helpful sales or service person. All work done was explained thoroughly. Clean comfortable environment. Good coffee and More

by John 9 10 13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Apr 26, 2018 -

Herb Chambers Honda of Burlington responded

Thank you so much for your 5-star review! Best, Gerry Salois, General Manager.

March 02, 2018

Awesome Service Love coming in to get my car worked on. Only thing I don't like is making appointment. Sometimes I have questions and can't get answers from person ma More

by Martin Orozco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Glenn
Mar 02, 2018 -

Herb Chambers Honda of Burlington responded

Thank you, Martin, for your honest feedback. You make some great points and we will work on being able to address more questions over the phone. We value your business and look forward to working with you again in the future! Best, Gerry Salois, General Manager

February 28, 2018

Customer Service as it should be! The Herb Chambers Burlington service facility is fantastic in all respects. They are attentive, helpful and incredibly friendly! I can not recommend t More

by Glammin350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for your business and for choosing Herb Chambers Honda of Burlington for your automotive needs! Best, Gerry Salois, General Manager

February 26, 2018

Front end work Brian was great he explain everything to me.. They took the extra time on a Wed. night at 5 pm to look at my car to make sure I was safe. Got back in More

by Theresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service is name was Brian
Feb 26, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for the great feedback, Theresa! Please let us know if any other service needs arise, as we are always happy to help! Best, Gerry Salois, General Manager

February 24, 2018

Oil change I went in for an oil change and it was done in a timely fashion and done well with no other issues found. The staff was friendly. More

by BGood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carelli
Feb 26, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for the great feedback! Please let us know if any other automotive needs arise in the future, as we are always happy to help. Best, Gerry Salois, General Manager

February 24, 2018

Oil change Made an appointment for an Oil change for this past Friday. dropped off car & got a ride home (that was great). Got a call around 10:30, stating it wa More

by billwtoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember his name.
Feb 26, 2018 -

Herb Chambers Honda of Burlington responded

Thank you so much for taking the time to share your experience! Please let us know if there is ever anything we can do for you. Best, Gerry Salois, General Manager

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