Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,622 Reviews of Herb Chambers Honda of Burlington - Service Center
Service Very helpful in fitting my car in on a busy Saturday morning and getting all its work done! We really appreciate all your help. Thanks! Very helpful in fitting my car in on a busy Saturday morning and getting all its work done! We really appreciate all your help. Thanks! More
Superb Customer Service Being able to walk in for routine service, work in the wi-fi-supplied lounge while waiting and know you have someone that directly follows-up with you Being able to walk in for routine service, work in the wi-fi-supplied lounge while waiting and know you have someone that directly follows-up with you while you wait makes for an excellent experience. The part that needed repair was covered under my warranty; did not need paperwork; all in the system. 5 star service. More
Special kudos to Jessica Johnson! Jessica Johnson provided excellent customer service which I will remember when purchasing my next Honda. Jessica Johnson made this experience a very Jessica Johnson provided excellent customer service which I will remember when purchasing my next Honda. Jessica Johnson made this experience a very positive one. Thank you! More
2017 Pilot service June Fraser is the best! When I work with June, I know that things will go well. June knows my vehicle as well as I do; she knows what service is ne June Fraser is the best! When I work with June, I know that things will go well. June knows my vehicle as well as I do; she knows what service is needed! More
A1 Maintenance I recently took my Honda Accord to the Burlington, MA location for an oil change and A1 Maintenance (tire rotation). When I received the call stating I recently took my Honda Accord to the Burlington, MA location for an oil change and A1 Maintenance (tire rotation). When I received the call stating my vehicle was ready, I was told it did not need the tire rotation. I was very pleased the work was not done unnecessarily. I have always had positive experiences at Herb Chambers. Thank you. More
huge improvement over last time I went for service I was about to stop going to Herb Chambers after my last service appointment, even though it's only 3 miles from my house. The last service appointmen I was about to stop going to Herb Chambers after my last service appointment, even though it's only 3 miles from my house. The last service appointment, for a simple oil change, the rep kept calling me and trying to peddle extra work, like replacing transmission fluid and brake fluid, although when I probed he admitted none of those were needed. Was so upset I thought the next time I'd just drive the 25 miles to Bernardi Honda but was in a rush and went here again. What an improvement! Gone is the endless push to peddle work that isn't needed; Chris was very professional and it was a pleasure that the closest Honda dealer to my house is once again worth going to. More
Oil change and 17 point checkup and adjusting navigation sys Excellent courteous service. June is always friendly and very helpful and always courteous. And is always great explaning all details. And all the sta Excellent courteous service. June is always friendly and very helpful and always courteous. And is always great explaning all details. And all the staff is friendly and helpful. More
Excellent service Went to herb chambers Burlington to get the trunk of my Honda CRV fixed. The service advisor, Jessica was very helpful. Overall great experience. Tha Went to herb chambers Burlington to get the trunk of my Honda CRV fixed. The service advisor, Jessica was very helpful. Overall great experience. Thank you! More
The service rep we had was incredibly helpful! The service rep I dealt with explained everything so clearly and was a wealth of info. Fantastic service! She had it all covered! Thank you! The service rep I dealt with explained everything so clearly and was a wealth of info. Fantastic service! She had it all covered! Thank you! More
Long time customer I am a long time customer. I have purchased several vehicles from HC Honda of Burlington and had them all serviced there. I have always been very sa I am a long time customer. I have purchased several vehicles from HC Honda of Burlington and had them all serviced there. I have always been very satisfied. More