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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,619 Reviews

1,619 Reviews of Herb Chambers Honda of Burlington - Service Center

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May 03, 2024

Chris was awesome! Great job! Very professional and knowledgeable! Keep up the great work! Awesome job! More

by cmui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Herb Chambers Honda of Burlington responded

We're happy to hear Chris provided you with excellent service during your recent visit here at Herb Chambers Honda of Burlington! Please don't hesitate to reach out if we can assist you with any additional automotive needs in the future!

May 01, 2024

always great service and explanation of what’s going on or what might needed to be done. Couple of sitting areas while you wait. And a quiet area if you wanna work. The only issue with that executive loung More

by Ellegee777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Herb Chambers Honda of Burlington responded

We appreciate your feedback! It's great to know you've had positive experiences with our service team at Herb Chambers Honda of Burlington. Looking forward to seeing you next time!

April 25, 2024

Fast quality customer service and repair service and they took care of issue and applied my extended tire wRranty fast and efficient. No problems. More

by kcleaner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to know that you had a fast and efficient service experience at Herb Chambers Honda of Burlington! Thank you for trusting us with your vehicle's needs. We look forward to serving you again in the future!

April 25, 2024

Honda fit B1 service complete. Changed battery and brake flush. June made sure it's done. Great job! More

by alito2915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Herb Chambers Honda of Burlington responded

Thanks for visiting June & the team here at Herb Chambers Honda of Burlington! We appreciate you trusting us with your Fit's service needs and look forward to serving you again in the future!

April 22, 2024

Ashley and Bob were very helpful and successful in helping me resolve issues with my car battery. Always happy with the quality of service at this dealership. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Bob
Apr 23, 2024 -

Herb Chambers Honda of Burlington responded

Laura, we're glad to know Ashley and Bob were able to assist with your car battery issues at Herb Chambers Honda of Burlington. Thanks for sharing your satisfaction with our service quality!

April 21, 2024

Excellent service from start to finish. Rea Good price. Nice lounge upstairs . That’s all. More

by Gladys.mckie59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Apr 22, 2024 -

Herb Chambers Honda of Burlington responded

Gladys, thank you for the positive feedback about your recent visit here at Herb Chambers Honda of Burlington! We hope to see you again in the future!

April 19, 2024

I’m deeply disappointed with the lack of responsiveness from Robert Kamal. Despite numerous attempts to contact them, I’m still waiting for a resolution regarding my rental car, which is due tomorrow. This More

by Aashma8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Kamal
Apr 30, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for the review. I'm disappointed to hear about the frustration you encountered throughout this experience. I would like to discuss the situation and work toward finding a resolution that works for us all. Thanks again, Gerry Salois - General Manager - gsalois@herbchambers.com

April 18, 2024

Excellent customer support by Ashley. She Explained everything very welll and also offered a deduction. More

by Ragesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 19, 2024 -

Herb Chambers Honda of Burlington responded

Ragesh, we're delighted to know Ashley provided excellent support during your visit at Herb Chambers Honda of Burlington. We always aim for clear communication and great deals! Thanks for sharing this with us.

April 18, 2024

Very friendly agent, reasonable price, and good service. I have been there many years,and I am always get satisfied. More

by Richard Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Herb Chambers Honda of Burlington responded

Richard, we're glad to know you've had consistently positive experiences at Herb Chambers Honda of Burlington. Thanks for your loyalty and the great review!

April 15, 2024

June Fraser was very professional, knowledgeable, and had very friendly customer service. I always bring my cars here to get serviced on. Everything is always well explained. This is the best place to have y More

by Kiley Keo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Herb Chambers Honda of Burlington responded

Hi Kiley, we're great to know that June and our team at Herb Chambers Honda of Burlington have been able to consistently provide you with top-notch service. We appreciate your trust in us for all your vehicle needs! Safe travels!

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