Herb Chambers Honda of Burlington - Service Center

Great communications on SUV status We had the electronic dashboard burn out (after 16K miles!) and got it fixed 3 days later. Jessica kept us completely informed and made rental car pro We had the electronic dashboard burn out (after 16K miles!) and got it fixed 3 days later. Jessica kept us completely informed and made rental car process seamless. More

Excellent attention and customer service Work done in advance of estimated time. Staff is well-informed and friendly.Car was clean when it was returned. This was a routine update and was done Work done in advance of estimated time. Staff is well-informed and friendly.Car was clean when it was returned. This was a routine update and was done at a reasonable price. More

Friendly and accessible service I've only used this dealership twice but each time my questions have been answered, and the people I had contact with knew what they were doing. I ap I've only used this dealership twice but each time my questions have been answered, and the people I had contact with knew what they were doing. I appreciate a comfortable environment while I'm waiting for my car to be serviced. I will use this dealership for future needs. More

Best Honda Service in the Burling Area June 5,2019 Chris Glen did an excellent job of scheduling me in as the oil light was flashing. He was able to get me into the oil program. I also had a st Chris Glen did an excellent job of scheduling me in as the oil light was flashing. He was able to get me into the oil program. I also had a state inspection which was due. Everything was done in a reasonable time frame. More

Great Service! I brought my CRV in for an oil change, a noise, and concern about how long the service would take. Chris was very helpful suggested I save time by I brought my CRV in for an oil change, a noise, and concern about how long the service would take. Chris was very helpful suggested I save time by also getting my inspection rather than coming in again next month, he had an idea about what the noise was and assured me that this could all be done in the morning or he would let me know. He was right and I appreciate his pleasant personality and assistance. More

Unstoppable car The gear shift button fell off after I went from reverse to drive out of my driveway. I called the dealership immediately and they walked me through The gear shift button fell off after I went from reverse to drive out of my driveway. I called the dealership immediately and they walked me through using the mechanism located under the small panel next to the gear shift. BTW, the fact that you need to use an actual key to push into the space when all Honda provides these days is electronic key needs to be more thoughtful. Still the car couldn’t move from drive or neutral into park or reverse. So I drove it to the dealership where they took car of it immediately at 5:00 in the evening. If they hadn’t been open, I don’t know what I would have done because the car couldn’t be put in park. Perhaps turning it off and using the emergency break might have worked, but I didn’t get to that point. More

Fast and friendly! I always have a great experience at Herb Chambers Honda Burlington. All the staff greets me with a smile and I am updated on my cars status while wait I always have a great experience at Herb Chambers Honda Burlington. All the staff greets me with a smile and I am updated on my cars status while waiting. The complimentary vacuum of my car is a great addition to the service! More

Patrick helped me get set up for my first oil change I was told the wait would be an hour for an oil change and it was accurate. I asked if the coupon I received from another dealership would be honored I was told the wait would be an hour for an oil change and it was accurate. I asked if the coupon I received from another dealership would be honored and it was which saved me a lot of money. Since I don't put many miles on the car Jessica and Patrick suggested an alignment wouldn't be necessary at this time. More

Excellent service advisor!!! Highest grades to John Silva. Been my ‘Go to’ person for many years. Personable, Knowledgeable and claiming when Problems occur.Five Stars!! I ha Highest grades to John Silva. Been my ‘Go to’ person for many years. Personable, Knowledgeable and claiming when Problems occur.Five Stars!! I have used John for 9 years!!! My odyssey had over 185,000 miles and keep young thanks to him! More

Oil change Very courteous and prompt service. Loved the neat car wash complimentary service offered. Walk it was very comfortable for scheduling and the service Very courteous and prompt service. Loved the neat car wash complimentary service offered. Walk it was very comfortable for scheduling and the service folks were very courteous More