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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,673 Reviews
Call Service Center (781) 273-5000

1,673 Reviews of Herb Chambers Honda of Burlington - Service Center

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October 29, 2024

Herb Chambers Honda in Burlington has figured out consistency in quality of service and customer satisfaction better than anywhere else. A+ More

by ellenrhuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip
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Oct 30, 2024 -

Herb Chambers Honda of Burlington responded

Wow, thank you so much for the kind review! We're honored to receive your support and look forward to your next visit with us here at Herb Chambers Honda of Burlington!

October 28, 2024

Michael Pereira is an excellent service advisor. He stayed in touch with me during the service repair work. More

by amach20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferreira
Report | Print
Oct 29, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to hear that Michael provided excellent service and kept you informed during your visit at Herb Chambers Honda of Burlington. Thank you for sharing your experience with us!

October 28, 2024

Service tech explained work being done clearly. Work was done in acceptable amount of time. Car runs great! More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that our service tech provided clear explanations and your car is running great! Thank you for choosing Herb Chambers Honda of Burlington, we appreciate your feedback.

October 26, 2024

June was excellent, she took good care of me! Can’t wait to see her again! More

by jackcin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful review! June & the team look forward to seeing you again next time here at Herb Chambers Honda of Burlington!

October 25, 2024

Chris in service was fantastic to deal with during my visit. Recommend him for recognition! More

by Singaporeskygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Herb Chambers Honda of Burlington responded

We're happy to hear you enjoyed working with Chris during your visit. If there's anything we can do to earn five stars in the future, please feel free to contact me directly. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

October 22, 2024

Chris is a wonderful fellow! He showed great concerns and his customer services are top notch. Thank you Christofer Glenn. Victor More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Herb Chambers Honda of Burlington responded

Victor, we're delighted to hear that Chris provided top-notch service at Herb Chambers Honda of Burlington. Thank you for the kind words!

October 22, 2024

i think service is fabulous at Honda in Burlington! Chris was knowledgeable, and very courteous. I always have peace of mind regarding my car after I leave there. More

by jdyer77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience working with Chris at Herb Chambers Honda of Burlington! We're honored that he earned your 5-stars!

October 21, 2024

Excellent service and customer support is very professional and polite. Repaired underlying problems instead of just cosmetic changes. More

by Hondauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for highlighting the excellent service and professionalism at Herb Chambers Honda of Burlington. We're glad to hear our team addressed the underlying issues effectively. We appreciate your feedback!

October 21, 2024

Many appointments available, car was ready sooner than expected. I received a short video from the service technician explaining what he did. Great customer service. More

by Amyb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Herb Chambers Honda of Burlington responded

Amy, we're delighted to hear that our team at Herb Chambers Honda of Burlington provided you with excellent service and timely updates. Thanks for the positive feedback!

October 18, 2024

Amazing service. The people who work the desk are tops! Super friendly and professional. Willing to help you in any way. More

by joelg88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Herb Chambers Honda of Burlington responded

Hi Joel, we're delighted to hear you had such a positive experience with our team at Herb Chambers Honda of Burlington! We look forward to serving you again! Have a great ride!

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