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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,623 Reviews

1,623 Reviews of Herb Chambers Honda of Burlington - Service Center

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October 21, 2019

very excellent I brought my car to dealership for a recall repair. After the recall, I found that there is a scratch on my car and asked the service person to take a More

by ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Johnson
October 21, 2019

Service Department I visited the Service Department recently twice for removal of a bolt in my tire and the following week for low air pressure in all four tires. As us More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy at the check out desk was very helpful and pleasant.
October 20, 2019

Service Department The whole experience with service department was exceptional. They took care of my 7k mile service and also did oil change. The experience was pleasan More

by CR-V Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Abreu-Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2019

Great experience Everyone at Herb Chambers Honda Burlington is always very personable and helpful. John was great to work with and answered all my questions. I’ll def More

by Maryann975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva, Jessica Johnson
October 18, 2019

Excellent service The service people were great and I'm very satisfied with the job they did. Chris was great and kept me informed the whole time. And I appreciate t More

by Bbellerose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Herb Chambers Honda of Burlington responded

Glad you had an excellent experience getting your vehicle serviced with us! We look forward to assisting you again in the future. Best, Gerry Salois, General Manager

October 16, 2019

Very pleased with professionalism I worked with June in the service dept. she was very helpful and professional. I didn’t want to wait so she suggested I come back in two hours and I c More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2019

CRV Service Another in a long list of positive experiences when having my CRV serviced at Herb Chambers. I dealt with Nikole and she was very helpful, polite and More

by J Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikole Humphrey
October 13, 2019

The technician at the front desk was very knowledgeable and I was greeted very friendly. The job was diagnosed correctly and was finished within promised time. Excellent job! I am very satisfied with the s More

by Eugene
Recommend Dealer
Yes
Employees Worked With
Jessica Johnson
October 12, 2019

Quick , efficient service. Friendly, courteous customer service (not just vehicle service). Kathy clearly explained the work done and charges at checkout. J More

by BGR642
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy at payment desk, Jessica Johnson
October 11, 2019

I just needed an oil change and overall check-up. Happy with the service but always a long wait. But happy with my car and the excellent service! More

by Florence
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Johnson
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