Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,722 Reviews of Herb Chambers Honda of Burlington - Service Center
I've been a customer of Honda in Burlington for over 15 years. Have purchased my CRV's there and had them serviced. Everyone is always very professional and helpful. Most recently Jeffery helped me wit years. Have purchased my CRV's there and had them serviced. Everyone is always very professional and helpful. Most recently Jeffery helped me with service and I could not be more satisfied. He is courteous, helpful and really pleasant. My vehicle was repaired as he said it would be and when he said it would be. More
I had excellent service support from June. She understood a brake issue I was having and worked with the service staff to be sure it was addressed properly. She understood a brake issue I was having and worked with the service staff to be sure it was addressed properly. More
First time visiting this dealership. Warranty issue with AC was assessed and fixed quickly. Staff were patient and answered all my questions. Warranty issue with AC was assessed and fixed quickly. Staff were patient and answered all my questions. More
Ashley is great! And the car service is too! Appreciate your excellent service , they are professional and do great work! And the car service is too! Appreciate your excellent service , they are professional and do great work! More
The store has excellent and very efficient service, the reception staff are very helpful and communicative, I left the car for a Honda warranty repair, the repair was done successfully and the car is worki reception staff are very helpful and communicative, I left the car for a Honda warranty repair, the repair was done successfully and the car is working very well, however when I got home I noticed the lack of many clips in the lower part of my bumper and even in the internal part, nothing that will affect the efficiency of the car but for such a reputable store could be more careful with the customer's car, when looking inside the front grille for the new capacitor the wire that connected to it and went inside the car was loose, it was not nailed in the proper places for support, I needed to take a branch to fit the wire in the supports and finally a rubber apparently side protection inside the front grille of the car is also now loose, and it was not like that before. More
There treats me with courtesy and respect Very professional my service is amazing and extremely well done professional my service is amazing and extremely well done More
Jeffrey was very helpful and patient in answering all of my concerns regarding my car. He gave the right advice in helping to fix my car issues. I’m very satisfied by his customer service my concerns regarding my car. He gave the right advice in helping to fix my car issues. I’m very satisfied by his customer service More
Michael's service was outstanding. I can't think of anything I would have done differently. I can't think of anything I would have done differently. More
Service advisor was very competent at getting details from me about the symptoms I was experiencing and then explaining what was to be fixed and what was covered by my extended warranty from me about the symptoms I was experiencing and then explaining what was to be fixed and what was covered by my extended warranty More