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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,722 Reviews

1,722 Reviews of Herb Chambers Honda of Burlington - Service Center

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July 28, 2025

I've been a customer of Honda in Burlington for over 15 years. Have purchased my CRV's there and had them serviced. Everyone is always very professional and helpful. Most recently Jeffery helped me wit More

by Phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Herb Chambers Honda of Burlington responded

Hi Phyllis! Thank you for being a loyal customer of Herb Chambers Honda of Burlington for over 15 years! We're glad to hear you've consistently received helpful and professional care. We’ll be sure to tell Jeffery how much you appreciated his service. See you next time!

July 27, 2025

I had excellent service support from June. She understood a brake issue I was having and worked with the service staff to be sure it was addressed properly. More

by trochford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Herb Chambers Honda of Burlington responded

We're happy to hear June was so helpful! Thank you for the five-star review of Herb Chambers Honda of Burlington! We hope to see you again down the road.

July 23, 2025

First time visiting this dealership. Warranty issue with AC was assessed and fixed quickly. Staff were patient and answered all my questions. More

by meg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Herb Chambers Honda of Burlington responded

Meg, we're glad we could swiftly address the AC issue and answer all your questions here at Herb Chambers Honda of Burlington. We hope you won't hesitate to reach out if you need anything else. Safe travels!

July 22, 2025

Ashley is great! And the car service is too! Appreciate your excellent service , they are professional and do great work! More

by lacomis59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Jul 22, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for sharing this positive feedback about Ashley and the Herb Chambers Honda of Burlington team! Safe travels!

July 18, 2025

The store has excellent and very efficient service, the reception staff are very helpful and communicative, I left the car for a Honda warranty repair, the repair was done successfully and the car is worki More

by Cleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Herb Chambers Honda of Burlington responded

Cleo, it's disappointing to hear that your service did not meet our standards. We strive to be thorough and detail-oriented and we will review this feedback with our team to ensure it doesn't happen again. Please contact us directly if you would like to continue this discussion. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

July 17, 2025

There treats me with courtesy and respect Very professional my service is amazing and extremely well done More

by annemariemothersil64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Herb Chambers Honda of Burlington responded

Annmarie, thank you for your business and kind feedback about our team! We look forward to welcoming you back to Herb Chambers Honda of Burlington.

July 16, 2025

I received the best service from Leah Blackler. All my expectations were met. I appreciate her help and commitment. More

by Lax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jul 17, 2025 -

Herb Chambers Honda of Burlington responded

Lax, we are thrilled that Leah provided you with attentive and professional service! Thank you for visiting Herb Chambers Honda of Burlington!

July 14, 2025

Jeffrey was very helpful and patient in answering all of my concerns regarding my car. He gave the right advice in helping to fix my car issues. I’m very satisfied by his customer service More

by deepakbhalla.2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Herb Chambers Honda of Burlington responded

Deepak, thank you for sharing your positive review of Jeffrey and the team! We appreciate your business and hope to welcome you back to Herb Chambers Honda of Burlington in the future. Have a great day!

July 11, 2025

Michael's service was outstanding. I can't think of anything I would have done differently. More

by wkinnaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful feedback - Michael will be thrilled to hear it! We appreciate your business and hope to see you again next time here at Herb Chambers Honda of Burlington!

July 09, 2025

Service advisor was very competent at getting details from me about the symptoms I was experiencing and then explaining what was to be fixed and what was covered by my extended warranty More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Blacker
Jul 10, 2025 -

Herb Chambers Honda of Burlington responded

It was our pleasure to assist you! Thank you for choosing Herb Chambers Honda of Burlington and for sharing your experience.

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