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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,715 Reviews

1,715 Reviews of Herb Chambers Honda of Burlington - Service Center

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July 14, 2025

Jeffrey was very helpful and patient in answering all of my concerns regarding my car. He gave the right advice in helping to fix my car issues. I’m very satisfied by his customer service More

by deepakbhalla.2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Michael's service was outstanding. I can't think of anything I would have done differently. More

by wkinnaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful feedback - Michael will be thrilled to hear it! We appreciate your business and hope to see you again next time here at Herb Chambers Honda of Burlington!

July 09, 2025

Service advisor was very competent at getting details from me about the symptoms I was experiencing and then explaining what was to be fixed and what was covered by my extended warranty More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Blacker
Jul 10, 2025 -

Herb Chambers Honda of Burlington responded

It was our pleasure to assist you! Thank you for choosing Herb Chambers Honda of Burlington and for sharing your experience.

July 07, 2025

Have had Services on two HONDA’s since 2003 and I continue to receive outstanding customer service by all staff in the service department More

by HONDA HAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LEAH
Jul 08, 2025 -

Herb Chambers Honda of Burlington responded

Your loyalty means the world to us! Thank you for choosing Herb Chambers Honda of Burlington and for sharing your glowing review!

July 07, 2025

Excellent service and top notch communication. Easy to schedule. Work done in a timely manner More

by jenslaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience with the Herb Chambers Honda of Burlington team! We appreciate your business and hope to see you again next time!

July 06, 2025

Leah Blackler is the best Service Advisor on the planet. Smart, caring, knowledgeable, kind, helpful, goes above and beyond all the time. More

by Mzakin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jul 07, 2025 -

Herb Chambers Honda of Burlington responded

Hi Mzakin, thank you for sharing such a great review! We appreciate your confidence in Leah, and we hope to see you again at Herb Chambers Honda of Burlington!

July 02, 2025

Jeffrey is friendly and gives his undivided attention to the customer. He explains clearly the work to be done. More

by akdevaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley 5 (stars)
Jul 02, 2025 -

Herb Chambers Honda of Burlington responded

akdevaney, we're delighted to hear that Jeffrey provided you with attentive and clear service at Herb Chambers Honda of Burlington. Thanks for sharing your experience!

July 02, 2025

Ashley helped tremendously a few times recently for the same issue. Ashley is courteous and a teamplayer with other service advisors. More

by akdevaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley 5 (stars)
Jul 02, 2025 -

Herb Chambers Honda of Burlington responded

akdevaney, we're delighted to hear that Ashley provided you with such helpful and courteous service at Herb Chambers Honda of Burlington. Thank you for sharing your experience!

July 02, 2025

Leah has been the service advisor several times now she consistently provided excellent and courteous help at a highly ptofessional level. The service department is well run and well maintained. More

by Brownie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah
Jul 02, 2025 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Leah and our service department at Herb Chambers Honda of Burlington have consistently met your expectations. Thank you for recognizing the professionalism and care we strive to provide!

June 29, 2025

Always friendly service. Excellent experience with Jeffry for the first time. Miss Chris Glen whom we had for many years More

by camgoodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Herb Chambers Honda of Burlington responded

Hi Cam, we're delighted to hear you had an excellent experience with Jeffry at Herb Chambers Honda of Burlington. We'll make sure your kind words reach him and understand how much Chris is missed!

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