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Herb Chambers Honda of Burlington
Burlington, MA
2,860 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,860 reviews
December 17, 2021
Everyone are very friendly and helpful service was really fast and fair price considering how expensive is everything now thanks fast and fair price considering how expensive is everything now thanks More
by marcosrodriguez01887
Employees Worked With
Jessica and 2 girls over the register counter
December 16, 2021
Car leasing experience was good. Fast and efficient. Service for oil change was extremely slow. Would not go back for an oil change if I hadn’t already paid for future oil changes. Service for oil change was extremely slow. Would not go back for an oil change if I hadn’t already paid for future oil changes. More
by Cloudbug2
Employees Worked With
Do not recall anyone and none look familiar
December 16, 2021
They do a thorough job of maintenance and are polite and friendly to customers. Great service friendly to customers. Great service More
by marilyn331
December 15, 2021
Good customer service rep, I believe her name is June. Very friendly and explained services Very friendly and explained services More
by hadamuska
Employees Worked With
December 14, 2021
Great service, great people, great experience. They just got a new loyal customer. Will spread the word out. got a new loyal customer. Will spread the word out. More
by Jose Paulino
December 14, 2021
Service is consistently excellent, people are polite, the waiting area is comfortable, and prices are fair. waiting area is comfortable, and prices are fair. More
by harsanyi7
Employees Worked With
December 14, 2021
Very efficient and fast. Love working with Chris Glen. Listens to my concerns and addresses them honestly. Gives me clear explanations of the problem and does not push for needless repairs Listens to my concerns and addresses them honestly. Gives me clear explanations of the problem and does not push for needless repairs More
by Touring2019
Employees Worked With
December 12, 2021
Sales folks are very friendly.The service receptionist is awesome.The service reps are excellent. awesome.The service reps are excellent. More
by Alecia
December 12, 2021
🍋🍋🍋🍋 Massively disappointed. Purchased a used VW GTi from Herb Chambers of Burlington in July 2021. 101k miles. Oil level was overfilled after their 112 point inspection! I rectified this with an immedi from Herb Chambers of Burlington in July 2021. 101k miles. Oil level was overfilled after their 112 point inspection! I rectified this with an immediate oil change by the fantastic team at Wellesley VW. Couple of weeks of waiting for a spare key which they finally provided, but were unable to get it to function! By November with 104k miles the oil pressure warning light started to intermittently came on. Again Wellesley VW removed the sump and was found to be full of metal particles. They recommended a replacement engine at a cost of $7,500. I advised Lee Diamond at Herb Chambers who was the salesman. He said he would raise the situation with his manager and offered many platitudes to placate me. And promised I would hear back from them potentially with the suggestion of help. Nothing occurred. The engine seized the day before thanksgiving. It is now being replaced at Wellesley VW. Including a 12 month warranty. Never heard anything of substance from Herb Chambers!!!!! Not even an apology!!! More
by Dave B
Employees Worked With
