Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Herb Chambers Honda of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
2,915 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
Contact Dealership
View Awards

33 Cambridge St

Burlington, MA

01803

Directions

By Type

Showing 2,915 reviews

September 01, 2024

I like having all my vehicle service details kept in one place at Herb Chambers in Burlington. June Fraser was really helpful recently when I brought my Honda Pilot in for service. She also owned a Pilot an More

by hart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Herb Chambers Honda of Burlington responded

Hi Hart! Thank you for sharing your positive experience at Herb Chambers Honda of Burlington! We're glad to hear June and our team provided excellent service and helpful tips for your Honda Pilot. Safe travels on your trip, and we look forward to serving you again!

August 31, 2024

We liked our sales person was very courteous he answered all our questions. He new alot about the car More

by philbrc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Report | Print
Sep 03, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that our salesperson provided courteous and knowledgeable service at Herb Chambers Honda of Burlington. Thanks for sharing your positive experience!

August 30, 2024

Exceptional service from sales team. I’ve been coming here for the last 15 years and I always have a great experience! More

by darnelle0021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sagielle Urquijo
Report | Print
Sep 03, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for your loyalty over the past 15 years! We're delighted to hear that our sales team at Herb Chambers Honda of Burlington consistently provides exceptional service. Looking forward to many more great experiences together!

August 27, 2024

The customer service team is attentive and is good at communicating about the work that’s being done. More

by sakdag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Pereira
Report | Print
Aug 27, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for highlighting our attentive customer service team at Herb Chambers Honda of Burlington! We're glad to hear that communication about your vehicle's work was clear and helpful.

August 19, 2024

Typical dealership appearing to try to make as much money as they possibly can. Not a pleasant experience with the salesperson. More

by rcl2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lee Diamond
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for the review. I'm disappointed to hear that your experience with our team was anything less than exceptional and would like the opportunity to get some additional feedback from you. At your earliest convenience, would you please contact me directly? Thanks again, Gerry Salois - General Manager - gsalois@herbchambers.com

August 19, 2024

Great service ,Salesman Diego was really great and knowledgeable as heck! Finance guy Herb was good too ! More

by dg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego sales and Herb in finance
Report | Print
Aug 21, 2024 -

Herb Chambers Honda of Burlington responded

This is what we love to hear! We look forward to passing along your kind words to Diego and Herb! -Herb Chambers Honda of Burlington Team

August 17, 2024

Excellent Service Chris is outstanding. i have been going there for years . I feel they are very hobesy. More

by Superstition608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for your loyalty and kind words about Chris! We're glad to hear that Herb Chambers Honda of Burlington continues to provide excellent service. We appreciate your trust in us over the years!

August 16, 2024

Always a pleasant experience with staff and explanations on auto service needs and future maintenance. More

by Rever23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your positive experience with our team at Herb Chambers Honda of Burlington! We're glad to hear that our staff provided clear explanations and made your visit pleasant. We look forward to serving you again in the future!

August 14, 2024

Salesperson was fine. Accessories were not installed when we came to get car so we had to return. Waited 90 minutes for finance person before even starting paperwork. H More

by robert_rawnsley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor P- sales
Report | Print
Aug 15, 2024 -

Herb Chambers Honda of Burlington responded

Robert, we regret any inconvenience you experienced with the accessory installation and wait times. We strive to provide a smooth process and appreciate your feedback. If there's anything we can help resolve, please reach out at your convenience. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

August 11, 2024

Lee Diamond was very clear and professional. I did not feel rushed or trapped the way I have felt at other dealers. I would recommend working with them at Honda of Burlington for their clarity, More

by Itstime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience! We're glad to hear that Lee provided clear and professional service at Herb Chambers Honda of Burlington. Your recommendation means a lot to us!

1
...
8
9
10
...
292