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Herb Chambers Honda of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
3,145 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,145 reviews

October 31, 2023

Sergio was really helpful and he knows what I was looking for, all the team was efficient More

by Alessandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Herb Chambers Honda of Burlington responded

Alessandra, We're happy to hear that Sergio made the experience so easy for you! Thank you for being a Herb Chambers Honda of Burlington customer!

October 30, 2023

They are very organized and very customer focused. They provide accurate estimates regarding service and amount of time to perform the service. All employees are very friendly. More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Herb Chambers Honda of Burlington responded

Hi Mitch! We're glad to know that you found our team at Herb Chambers Honda of Burlington organized and customer-focused. We always aim for accurate estimates and friendly service! Thanks for the feedback.

October 27, 2023

I went to to have the service department check something out. While I was waiting Sergio (sp) figured out my cars (bought there),trade in value and I looked at a few cars. I decided I am not in the market More

by Pat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember who helped me
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Oct 30, 2023 -

Herb Chambers Honda of Burlington responded

Pat, we appreciate you taking the time to share your experience with us at Herb Chambers Honda of Burlington. Sergio and our team are always here to help whether it's for service or exploring trade-in options. We look forward to assisting you when you're ready for a new car!

October 27, 2023

Herb Chambers Honda of Burlington is a hassle free dealer. I am very much impressed by quality service, personalized counseling, and commitment to words. More

by NB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Herb Chambers Honda of Burlington responded

We're delighted to know that you had a positive experience at Herb Chambers Honda of Burlington! Your feedback about our service and commitment is greatly appreciated. Thanks for the review!

October 27, 2023

Second time back here and it went perfectly. Highly recommend coming here for your next car. Lee was great with explaining everything, making the process go smoothly, and making it a fun experie More

by meganfitzgerald15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Herb Chambers Honda of Burlington responded

We're delighted to know that your second visit was just as great! It's fantastic to see Lee and our team at Herb Chambers Honda of Burlington could make the process smooth for you. Thanks for recommending us, we appreciate it!

October 24, 2023

Nice, nice, nice, nice, nice, people. Can not wait for the next time. Thank you. More

by E.m_verge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for your kind words! We hope to provide a five-star experience for your next visit and encourage you to reach out if we can assist you with anything until then! - Herb Chambers Honda of Burlington

October 21, 2023

Dealing with Burlington Herb Chambers speaks miles for the confidence and comfort I have with dealing with the sales and service department. More

by ejstuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
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Oct 23, 2023 -

Herb Chambers Honda of Burlington responded

We're delighted to know that you've had a positive experience with both our sales and service departments at Herb Chambers Honda of Burlington. Your confidence in us means the world!

October 20, 2023

This is the best dealership I have ever dealt with. The service department is timely and efficient. More

by Stryhalaleck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Oct 23, 2023 -

Herb Chambers Honda of Burlington responded

We're truly honored to receive your support! Thanks for your business, as well as the kind review, and please don't hesitate to reach out the next time we can be of assistance! - The Herb Chambers Honda of Burlington Team

October 18, 2023

carols was great salesman and helped us during the deal process. very knowledgeable and great way of working More

by uchandra20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
carlos
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Oct 18, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know that our team member was able to assist you effectively during your visit at Herb Chambers Honda of Burlington. Thanks for sharing this positive feedback about the knowledge and work ethic!

October 16, 2023

Ashley is an employee that show you the face of the company and she is so good and very kind, also she knows very well her job. Thank you so much HERB CRAMBERS HONDA OF BURLINGTON for having people l More

by senita5758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and a Brazilian mechanic, I am sorry that I didn't know the mechanic's name
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Oct 17, 2023 -

Herb Chambers Honda of Burlington responded

We're so glad to know that Ashley provided you with excellent service at Herb Chambers Honda of Burlington. We appreciate your kind words and will pass them along!

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