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Herb Chambers Honda of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
3,049 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,049 reviews

August 24, 2023

Now that they allow service appointments, the process is quick, simple and easy. Staff kind and helpful More

by Pilot owner
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know that you found our service appointment process at Herb Chambers Honda of Burlington quick and easy! Thanks for your kind words about our staff. We appreciate the feedback!

August 24, 2023

Never leave disappointed. I’ve been having my vehicles serviced for 20 yrs. Love the service dept. More

by HONDA HAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for your loyalty and for choosing Herb Chambers Honda of Burlington for your vehicle needs! We look forward to assisting you again next time! Safe travels!

August 23, 2023

Unannounced i stopped by HC Burlington for a sticker not a problem for them. Was taken right away and on my way in a reasonable amount af time . More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
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Aug 25, 2023 -

Herb Chambers Honda of Burlington responded

Hey Beth, we're glad to know that our team at Herb Chambers Honda of Burlington was able to assist you promptly and efficiently. We appreciate your feedback and shall see you next. Safe travels!

August 23, 2023

Thank you June for being able to help me with my services I really appreciate it . More

by Renelson Carius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Herb Chambers Honda of Burlington responded

Hey Renelson, thank you for the positive review! We're pleased that June provided you with great customer service during your visit. We'll see you next time at Herb Chambers Honda of Burlington! Safe travels!

August 22, 2023

Wonderful customer service when I went to get my oil changed. Despite the dealership being busy, I was treated as a priority and the services to my car were done well. More

by KaM746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know you had a wonderful experience at Herb Chambers Honda of Burlington! We always strive to provide top-notch service, no matter how busy we are. Thanks for trusting us with your car's maintenance needs!

August 21, 2023

Lee was very very helpful during the whole car buying process. Very kind, very knowledgeable. I’m glad we had him on our side during this purchase. More

by Juan Huanuco & Erika Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Herb Chambers Honda of Burlington responded

Hey Juan and Erika, we're glad to know that Lee was able to assist you throughout your car-buying journey at Herb Chambers Honda of Burlington. Thank you for the great review! We'll see you next time. Have a great ride!

August 21, 2023

Response time was quick and efficient. Knowledgable staff who were ready to help. I was able to purchase my car with no issues at all More

by r.mulroy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred foster
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Aug 22, 2023 -

Herb Chambers Honda of Burlington responded

Thanks for the positive review! We're glad to hear that our team provided you with a great experience at Herb Chambers Honda of Burlington. Congratulations, and enjoy your new ride!

August 20, 2023

Salesman was willing to negotiate and friendly as was the Business Manager however, the sales manager was unfriendly and I would never negotiated a deal if he is there! More

by Will
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Herb Chambers Honda of Burlington responded

Will, we appreciate your feedback and are glad to know our sales team was able to assist you. We're sorry for any discomfort caused by the interaction with the sales manager; we'll certainly take this into account moving forward. Thanks for choosing Herb Chambers Honda of Burlington!

August 20, 2023

Wait time was reasonable and staff friendly. Very happy with service! Will be back again for service. More

by acamacho732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the 5-star rating! We're happy to hear that you had a positive experience with our team at Herb Chambers Honda of Burlington! We appreciate your feedback and look forward to assisting you again in the future. Safe travels!

August 18, 2023

I’ve been dealing with Herb Chambers Honda Burlington MA through three car leases and a purchase. Because their sales and services have always been commendable, I keep coming back. It’s nice to be able to r More

by MoJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Check in woman in service department was extremely helpful
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Aug 18, 2023 -

Herb Chambers Honda of Burlington responded

We're so glad to know that you've had consistently positive experiences with us at Herb Chambers Honda of Burlington. It's our pleasure to provide speedy and reliable service for all your automotive needs. Thank you for continuing to choose us!

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