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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,049 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,049 reviews

September 06, 2023

Clean store and great service. Only drawback is you can’t schedule an oil change even if you are part of their oil change program. I arrived at 7:15am and had to wait 90 min for an More

by Cgreen11371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Herb Chambers Honda of Burlington responded

We appreciate your feedback and patience with our oil change process at Herb Chambers Honda of Burlington. We're always looking for ways to improve, so we'll consider this moving forward. Thanks for choosing us! Safe travels!

September 05, 2023

Took care in for recall repair and it was completed in the timeframe quoted. it was an easy check in process and they had a shuttle available that brought me home so I did not have to wait at the dealers More

by Hbuying
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alisa Ann
Sep 05, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know your recall repair went smoothly and that our shuttle service was convenient for you. Thanks for choosing Herb Chambers Honda of Burlington! Safe travels!

September 05, 2023

We worked with Michael and Gio and they were both very knowledgeable and straightforward. Highly recommend Michael as a sales representative if you're trying to purchase a vehicle. More

by Drzashley617
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know Michael and Gio provided you with a great experience at Herb Chambers Honda of Burlington. We appreciate your recommendation! We'll see you next time!

September 02, 2023

Respectful and interactive time at Herb Chambers. Carlos was helpful in helping me find what I wanted. He also showed me the options and addons that I can add to the vehicle. More

by gsortsoy1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 06, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the 5-star rating! We're glad to know that Carlos was able to assist you effectively at Herb Chambers Honda of Burlington. We appreciate your feedback and hope you enjoy your new vehicle!

September 01, 2023

The dealership and sales person Lee was very helpful in my purchase. It was the best experience yet buying from a dealership and will continue to do business with them going forward. More

by Pat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
Sep 06, 2023 -

Herb Chambers Honda of Burlington responded

Hi Pat, We're so glad to know that Lee and our team at Herb Chambers Honda of Burlington provided you with a top-notch experience. We look forward to assisting you in the future!

September 01, 2023

Sergio made it easy to find and buy our new car. He was knowledgeable and helpful and made the whole process easy. Thanks so much! More

by andrewiroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Herb Chambers Honda of Burlington responded

Hey Andrew, thank you for the positive review! We're delighted to know Sergio made your car-buying experience at Herb Chambers Honda of Burlington a breeze. We'll see you next time! Enjoy the new ride!

August 31, 2023

Fantastic experience. Amazing customer service and I love my new vehicle. This process was made simple and I sincerely appreciate it. Thanks! More

by Dmad613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Herb Chambers Honda of Burlington responded

We're so glad to know you had a fantastic experience with us at Herb Chambers Honda of Burlington! It's wonderful that our team could make the process simple for you. Enjoy your new vehicle and thank you for sharing this positive review!

August 30, 2023

They were all very helpful and knowledgeable about questions I had regarding the tire pressures message. Also, they were very patient as I had to renew my car registration that morning before I could More

by janet.murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Herb Chambers Honda of Burlington responded

Janet, we're glad to know our team at Herb Chambers Honda of Burlington was able to assist you with your tire pressure concerns and patiently waited while you renewed your registration. Thanks for the positive review!

August 29, 2023

Robbie was super helpful and honest. We bought a CR-V but it wasn’t on stock, and he told us it would be there in 10 days, and that was exactly what happened! It was a great experience More

by Emanuel F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Herb Chambers Honda of Burlington responded

Hey Emanuel, thank you for the positive review! We're delighted to know Robbie was able to assist you in getting your new CR-V at Herb Chambers Honda of Burlington. We appreciate the positive feedback and hope to see you next time! Enjoy your new CR-V!

August 24, 2023

Service Department: Friendly, knowledgeable, helpful and geared towards customer service, practical & do NOT try and “up sell” maintenance that is not needed. More

by N/A please don’t cal me. Thanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 24, 2023 -

Herb Chambers Honda of Burlington responded

We're delighted to know you had a positive experience with our Service Department at Herb Chambers Honda of Burlington. We always aim for transparency and customer satisfaction. Thanks for the feedback!

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