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Herb Chambers Honda of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
3,052 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,052 reviews

September 12, 2023

Ailsa Ann was very helpful explaining the fixes to the vehicles in a timely manner. She kept me informed of the status of the repairs. More

by harmonwilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Andre
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Sep 13, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the positive review! We're glad to know Ailsa was able to assist you effectively with your vehicle repairs at Herb Chambers Honda of Burlington. We'll see you next time! Have a great day!

September 11, 2023

Chris Glen from the Service Department always gives top notch and reliable service. When asked technical questions he always knows the answer, and is trustworthy regarding what type of is essential vs wh More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Herb Chambers Honda of Burlington responded

Hey Christina, we're delighted to know that Chris from our service team at Herb Chambers Honda of Burlington has been able to provide you with reliable and knowledgeable service experience. We appreciate your loyalty and feedback! Safe travels!

September 10, 2023

Went in for express service. Very efficient, friendly. Minimal wait time. Good work! Didn’t charge for unnecessary packages that my car didn’t need. Really appreciate the honesty More

by hefts.stones_06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Ann
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Sep 13, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know you appreciated our efficient and honest service at Herb Chambers Honda of Burlington. Thanks for the positive feedback, we look forward to seeing you next time!

September 10, 2023

Jake was a very professional and helpful sales person. The dealership was very client oriented More

by aebertini
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jake Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the 5-star rating! We're pleased to hear that Jake provided professional and helpful assistance during your visit. We'll see you next time! Enjoy your new ride!

September 10, 2023

xxxxxxin service works done before schedule should have more staff on Saturday to help out with long lines of customers you guys did a great job. More

by haihongtran16@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Herb Chambers Honda of Burlington responded

Thanks for the feedback and high rating! We're glad to know that we were able to complete your service ahead of schedule at Herb Chambers Honda of Burlington. Your suggestion about staffing on Saturdays is appreciated, as we always strive to improve our customer experience. We look forward to serving you again!

September 08, 2023

Lee Diamond was our salesman and he is excellent. I find him honest and straightforward, and a pleasure to deal with. A very relatable guy who clearly knows his business. He encouraged us to reach More

by Tish
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Gannon was great!
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Sep 11, 2023 -

Herb Chambers Honda of Burlington responded

Thanks for your recommendation and kind words about Lee! We're glad to know you had a positive experience with him at Herb Chambers Honda of Burlington. Feel free to reach out anytime; we're here for you!

September 08, 2023

I have been helped by Sergio for many years at Herb Chambers Honda. Sergio is both professional and passionate and he really leaves me happy with every car I have acquired there. Sergio is like my f More

by Klbella2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Herb Chambers Honda of Burlington responded

We're delighted to know that Sergio has consistently provided you with excellent service over the years at Herb Chambers Honda of Burlington. It's wonderful to have customers like you who feel like family! Enjoy your car and thanks for sharing this positive feedback!

September 07, 2023

Chris Glen in Service is very personable and professional - the reason I take my Honda vehicle to Herb Chambers in Burlington for service. More

by Cgaudet826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Herb Chambers Honda of Burlington responded

We're glad to know that Chris has been providing you with great service experiences! We appreciate your loyalty to Herb Chambers Honda of Burlington. Hope to serve you with future automotive needs! Safe travels in your Honda!

September 07, 2023

My day began with the dashboard lighting up! Giovanni from AAA came promptly and jumped the car's battery; I drove straight to Herb Chambers Honda of Burlington where they graciously took in the More

by jeanneejohnson1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Bergstrand
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Sep 08, 2023 -

Herb Chambers Honda of Burlington responded

Hey Jeanne, we're glad to know that our team at Herb Chambers Honda of Burlington provided you with a prompt service experience. Thanks for your kind feedback! We'll see you next time. Safe travels!

September 06, 2023

Always a smooth transition with the service department. Chis Glen is my technician and never fails to take good care of both my Honda’s. Honest and reliable service. More

by TonyV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Glen
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Sep 07, 2023 -

Herb Chambers Honda of Burlington responded

Hi Tony! We're glad to know that our service department, especially Chris, has been able to provide you with honest and reliable care for your Hondas at Herb Chambers Honda of Burlington. Thanks for the review!

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