Herb Chambers Honda of Burlington

Customer service was exceptional - Everything they were doing was explained to me ahead of time and cost estimate was provided so no surprises. Liked that they had Lyft available to take me home and back doing was explained to me ahead of time and cost estimate was provided so no surprises. Liked that they had Lyft available to take me home and back to Herb Chambers because appointment would have been too long to wait there. June Fraser was excellent - very friendly Snd easy to talk to Nernadette More

I bought my, I think, 5th Honda from Herb Chambers. It has always been a good experience. My salesperson was Jake Matton for my last three cars. Early December I picked up a 2024 Accord so I could It has always been a good experience. My salesperson was Jake Matton for my last three cars. Early December I picked up a 2024 Accord so I could give my 2022 Accord to my daughter. I explained what I was looking for and Jake came back with 4 or 5 options and explained the pros and cons of each option. In the end, because I am a loyal Honda customer I got a great discount on a new 2024 Accord. There was absolutely NO pressure. I did have to decide if I wanted any of the extra coverage with the finance guy, Herb, and I believe he helped me out as best he could. Sense I live in New England, with granite curbs everywhere, getting the Tire and Wheel coverage was a no brainer. I then added the dents and dings coverage and gave into the Interior and exterior paint coverage, mostly because it is a lease, and the added payments were not too much more. Now I have peace of mind. The other thing Herb Chambers 'gives' is 2 years of oil changes and tire rotations. So, in the end it was fast easy and painless. If you are looking for a Honda, ask for Jake. I believe all the other salesmen can help but you will like working with Jake. More

I’ve consistently had a great experience with this dealer’s service team. They are reliable, efficient, and always get the job done right. What stands out most is their thoughtfulness and consideratio dealer’s service team. They are reliable, efficient, and always get the job done right. What stands out most is their thoughtfulness and consideration for customers, ensuring every detail is handled with care. Highly recommend for anyone seeking dependable and professional service! More

Excellent and professional customer service. Kept me updated as time passed. Will return here for any future service needs. Kept me updated as time passed. Will return here for any future service needs. More

The dealership has worked diligently to get the repairing covered by the extended warranty we purchased from BOCH Honda, which is very appreciated covered by the extended warranty we purchased from BOCH Honda, which is very appreciated More

Carlos (Sales) and TJ (Mgr) were patient, transparent, and effectively addressed our questions and concerns. This is our first new Honda purchase and besides the stellar vehicle, which we hope proves itse and effectively addressed our questions and concerns. This is our first new Honda purchase and besides the stellar vehicle, which we hope proves itself over the life of our lease, the whole sales and signing process was straightforward and hassle-free. I don't think I would ever experience a sales manager that didn't strong-arm the deal, but TJ actually sat down with us on the sales floor and worked through our concerns and listened attentively. Our sales associate, Carlos was enthusiastic and equally attentive to our needs and questions. We look forward to driving a Honda EV (Prologue Elite) and perhaps establishing a longer term relationship with Herb Chambers Burlington Honda. Andy and Dorothy More

We had a parasitic battery drain since Covid on a 2009 Element with 105K miles. We needed an excellent Honda mechanic to figure out our problem after purchasing several new batteries. These guys figured i Element with 105K miles. We needed an excellent Honda mechanic to figure out our problem after purchasing several new batteries. These guys figured it out, tested our latest battery to make sure it was good, and communicated with us along the way. Bravo dudes and thanks so much!! More

Sales man Rob was excellent made sure we were completely satisfied . Explained everything and answered numerous questions satisfied . Explained everything and answered numerous questions More

Took my car at appointed time and finished the recall repair within the estimated time. repair within the estimated time. More

Easy to book appointment. Work was done as requested in a timely manner. Came through on the recall replacement. Work was done as requested in a timely manner. Came through on the recall replacement. More