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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,915 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,915 reviews

October 31, 2024

Polite and excellent customer service , I always look forward to my oil changes with Honda. More

by Yahairap6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Herb Chambers Honda of Burlington responded

Thank you, Yahaira! We're glad you had a five-star visit and look forward to seeing you again! - Herb Chambers Honda of Burlington

October 30, 2024

Always pleasant and professional. Work is done in a timely fashion. Jeff went the extra mile and was a pleasure to work with. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Herb Chambers Honda of Burlington responded

Susan, we're delighted to hear that Jeff and the team at Herb Chambers Honda of Burlington provided you with such a pleasant experience. Thank you for your kind words!

October 29, 2024

Herb Chambers Honda in Burlington has figured out consistency in quality of service and customer satisfaction better than anywhere else. A+ More

by ellenrhuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip
Oct 30, 2024 -

Herb Chambers Honda of Burlington responded

Wow, thank you so much for the kind review! We're honored to receive your support and look forward to your next visit with us here at Herb Chambers Honda of Burlington!

October 28, 2024

Service tech explained work being done clearly. Work was done in acceptable amount of time. Car runs great! More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that our service tech provided clear explanations and your car is running great! Thank you for choosing Herb Chambers Honda of Burlington, we appreciate your feedback.

October 28, 2024

Lee Diamond is a great salesman. If you need to buy a car, and arent sure whats best for you, Lee will make sure your needs are met More

by Ethanp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Abreu-Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Lee provided you with such excellent service at Herb Chambers Honda of Burlington. Thanks for the recommendation!

October 28, 2024

Michael Pereira is an excellent service advisor. He stayed in touch with me during the service repair work. More

by amach20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferreira
Oct 29, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to hear that Michael provided excellent service and kept you informed during your visit at Herb Chambers Honda of Burlington. Thank you for sharing your experience with us!

October 26, 2024

Sergio helped me a great deal on buying and getting my new car processed and in my driveway! More

by Stevegraham200
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Herb Chambers Honda of Burlington responded

Steve, thank you for trusting Sergio & the Herb Chambers Honda of Burlington team with your recent purchase! We hope you enjoy your new car and look forward to working with you again in the future!

October 26, 2024

I just leased my fourth Honda CRV from Herb Chambers in Burlington. I always deal with Sergio, who is always very professional and helpful and always explains all of my options in a clear and concise manne More

by Jeff Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Herb Chambers Honda of Burlington responded

Jeff, thank you for your continued trust in Herb Chambers Honda of Burlington and for highlighting Sergio's exceptional service! We're delighted to know he consistently provides a professional and satisfying experience. Enjoy your new CR-V lease!

October 26, 2024

June was excellent, she took good care of me! Can’t wait to see her again! More

by jackcin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful review! June & the team look forward to seeing you again next time here at Herb Chambers Honda of Burlington!

October 25, 2024

Rob was knowledgeable about the Pilot and explained all the different accessories very,very well. Highly recommend Rob as a sale agent! More

by lenojdoble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Rob provided such a knowledgeable and thorough experience at Herb Chambers Honda of Burlington. We appreciate your recommendation and see you again! Enjoy your new ride!

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